Patient Reviews
Patient Reviews
We know that sometimes taking the first step is the hardest. Finding the right providers to entrust your mental health can be difficult. But we want you to know that at Serenity Mental Health Centers, you're more than just a patient, and you can trust we'll give you the attention, respect, and care you seek. Whether you're looking for help for yourself or a loved one, we encourage you to browse the reviews of our past and present patients to get to know our team and what we're about at Serenity.
"My psychiatrist is named Dr. Colvin and he is an excellent person to count on for aid with mental health. He has prescribed medicine for me that has worked wonders in my life, and he continues to meet my concerns by providing more medication when needed. Alongside him, the staff is extremely flexible with their availability, and whenever I’ve needed to change a date on the calendar for appointments, they have been swift and generous to meet those needs as well. I’d recommend Serenity to anyone that is struggling to battle the demons in their head; they have changed my life and I know they will do the same for you as well."
"Best services and best Dr. French"
"Very patient doctor. I greatly appreciate his kindness and honesty. Highly recommend Dr. Michael Gower."
"Serenity really cares for their patients and it shows with everything they do. The wait time isn’t long at all. Everyone is kind and very helpful. They listen to any concerns you may have and validate your feelings/concerns. I appreciate the atmosphere they create."
"Dr. Ruiloba is wonderful. He always listens to what I need and makes adjustments accordingly. The Serenity office centers are also wonderful and always a pleasure to visit, so I am very thankful for all of the hardwork and effort that the entire team puts into making my visits enjoyable and running smoothly."
"Very personable and easy to talk to and work with."
"Extremely educated about Ketamine therapy. My depression symptoms improved, despite the exorbitant cost."
"Very thorough, and keeps current with research. I would definitely recommend this practitioner."
"Dr. Clay has given me my life, family, and friends back to me. When I first started seeing Dr. Clay, I was so depressed and anxious that I didn’t go out of the house. Dr. Clay’s medical assistant on my first appointment told me that he would never give up on me and he never has. Flash forward to now, and I’m seeing my friends, family, going out to run errands on my own, and even going to see my beloved sister in Colorado March 1st with our daughter. I am SO thankful for Dr. Clay and his team at Serenity Mental Health. They are a huge blessing and I feel so lucky to have found them!"
"Serenity was great. The staff was kind, friendly helpful."
"Dr. Clay is the best PMH care provider I've ever encountered. He is very down to earth, warm, and relatable. He expresses things that show he isn't perfect and he knows it, and it makes things seem less bleak amidst the struggle."
"Derin is understanding and willing to work out a treatment plan that is working with my needs. Scheduling has been flexible and the office staff have all been very friendly."
"Tolulope's experience with TMS therapy has been excellent. She is patient and really kind, even if the initial consultation took some time to schedule."
"Serenity Mental Health Centers in Southlake has a very kind and responsive staff! A breathe of fresh air when a lot of psychiatrist offices send you straight to a robot or voicemail!"
"He is amazing. Truly an asset to the company. He will be missed."
"Very nice people, they made me feel comfortable."
"Good results from Ketamine therapy but the follow-up process needs work."
"Good"
"Hi, As always everyone was friendly, attentive and professional. I have never had a bad experience in this office. My one problem, and it seems to have happened again… the system breakdown when submitting new scrips. Once again, I don’t believe it has gone through, otherwise my pharmacy would have contacted me already."
"Dr Prussing is a gem -- truly. Serenity Mental Health has been lucky to have her services. The entire office is incredibly friendly, professional, personable, and quick, but Dr Prussing has exercised prudent and compassionate care the entire time I have worked with her to manage my medication and mental health. I feel heard and seen when I am in an appointment with Dr Prussing; I feel like I have another human being sitting across from me who truly just wants to help another human being if she can. And she has helped me and my family tremendously with her expertise and judgement."
"Best Dr EVER!"
"For years I have struggled with my mental health and have seen countless doctors. This is the first facility that truly has helped. Dr. Clay and his staff do quick and amazing work. They make you feel heard and make sure to find the proper treatment for you."
"Dr. Mcclure is a wonderful, compassionate doctor."
"The best of the best. I’ve met with a few doctors, and he has listened to the most, he’s given the best advice, and I’ve just had an outstanding experience with him. I cannot speak highly enough."
"I have never felt better since being treated by Brenda. She is a competent, hard working clinician who has patiently worked with me to find the right balance with my meds. I’ve also had a great experience with the whole staff at Serenity."
"Mah is the BEST! She’s so caring and attentive. It’s rare to find healthcare providers who actually listen like she does"
"My visits with Dr Stegner are always inspiring and helpful"
"My experience with Serenity Health and Dr French have been exceptional! Jennifer French is such a compassionate and understanding person while also being at the cutting edge of medical knowledge. It is such a breath of fresh air to have someone who will listen to my concerns and respect them. Dr French has the ability to help me pivot from serious and sad to laughing in seconds!! If you think you need support in your mental health journey consider her to be your guide."
"They truly care about you here."
"Ms Jadriana is the best , , I recomend here ! very helpful"
"I was always greeted with a smile when I came in for my Serenity appointments. I never had to wait too long to be called back for my appointment and all of my concerns were met with a caring ear. I enjoyed working with Sarah and her team and definitely recommend their services."
"Brenda has been amazing she completely changed my life for the better and actually listens! Thank you so much again!!!"
"TMS has changed my life!! ❤️ I have been to hell and have found all of my demons. Delt with them all! Now, I am overly excited to announce that my skeleton closet has no more pain or suffering. I have climbed out of the spiraling hell hole and GUESS WHAT?! Life is BEAUTIFUL BRIGHT AND FULL OF AMAZEMENT! # LOVE MY LIFE!! Thank you, to the Serenity team for holding my hand thru my journey to happiness!! All of you are fantastic!!"
"Good support for my ADHD, but scheduling can be a hassle."
"It was my first time there and I've been to many clinics and here by far made me feel welcomed and never judged. Everyone was beyond polite but made you feel comfortable in your surroundings. And the best is that they actually heard you out without any judgement! They were all amazing!"
"My experience, there was very nice they listen to me. They act like they cared, and when I left the place, I felt hopeful."
"It is the idealistic thing not to come to doctor’s office often but if this place was a restaurant I would come here every single day!!!! ❤️❤️ Everyone here is amazing. Every. Single. One of them. I’ve had depression for so decades and been to so many treatment but serenity is the bestest of the bestest. I’m almost done with TMS treatment and I had a huge improvement but I honestly don’t think I would’ve made the same improvement if I were at different clinics. Unless I had to change my clinic due to insurance change, I will keep coming back to here whenever I feel down!"
"Everyone is so nice. Thank you I appreciate all of your help"
"I'm very happy to have found a place where I feel safe and I feel I'm actually being listened to and provided with the upmost care the whole team is absolutely lovely! I also really love my doctor he greeted me with a smile a firm handshake you can tell he knows what he's doing and he doesn't just treat you like a patient you can tell he loves what he does and is very compassionate"
"Can’t recommend her enough!"
"Medication management is effective, but office communication needs improvement!"
"The Jacksonville center has been a game-changer for my mental health journey. The team is compassionate, professional, and truly listens to your concerns. I've seen significant improvements in my anxiety levels thanks to their personalized treatment plans. Can't thank them enough!"
"I’m so glad to have found Dr. Lundmark! Actually, all the Serenity staff members have always been kind and helpful. Dr. Lundmark is very easy to talk to, and actually respects my input regarding my treatment. That was not the case with multiple doctors I’d seen in the past. I absolutely recommend Dr. Lundmark and Serenity for anyone searching for a mental health practitioner."
"Everyone from the desk staff to the Techs, RNs, and NPs are kind, compassionate, and excellent at their jobs. I’m so very grateful to have found them."
"Wonderful staff and place."
"From the moment I entered the office to the moment leaving the office I felt so cared for! The psychiatrist Erik is awesome & very knowledgeable about my mental health! I’m so glad he was able to help me."
"They are very good and know the time commitment it takes so they give a lot of grace. I feel supported when I’m there. Dr Gower is amazing. The staff is amazing and accommodating. They put healing first and business second"
"From the moment I made the phone call to schedule to the moment I walked out the door, every person from Shelby who scheduled me, May at check in, Nate, Dr. Yam, Kevin, and J’Adriana… I have never ever ever experienced this level of care and compassion from a mental health facility. And this was after just one visit. I understand everyone needs, preferences, experiences are different but from my own, this is the place I would want not only myself but my loved ones to be."
"Very knowledgeable about Ketamine therapy. Saw improvement in my depression symptoms, though the cost is a bit high."
"Very happy with my experience with Dr. Hauser. He is knowledgeable and listens and you can tell that he cares and wants to help."
"From the moment I walked in, I was treated with the utmost respect and care. Every staff member I came into contact with was extremely welcoming and made sure I was well taken care of."
"Tyler is amazing and very easy to talk to and share what struggles you're going through. She offers many options to help."
"I felt very heard. I was also very grateful that Dr Stegner did not use one size fits all therapy. She took the time to listen and is helping me build on my strengths."
"Dr Eric is very easy to talk to and is very genuine. The staff at Serenity Healthcare go above and beyond to make patients feel at ease, and it's a lovely thing to look forward to my appointments and get to chat and laugh with them all. Serenity is like a family who open their arms to people like me."
"I always feel like I am respected here. The staff all seem to know me and I feel like I am dealing with experts."
"Was nervous to finally see someone about what I’d been dealing with but from the second I walked in they made me feel comfortable and welcome. Dr. Hubert made me feel understood and not alone in my struggle."
"Serenity and everyone there always treats me so well. Tanner listens to everything I have to say and makes sure to answer any questions or concerns that I have. He acts on what he feels is best, and it’s made a world of difference for me. I am so grateful for all they do!!"
"The best psychiatrist I’ve ever had. He listens, asks the right questions and is extremely accommodating. I highly recommend Serenity and Dr. Ruiloba."
"Therapist was pleasant, caring, polite, understanding. She definitely listens to you."
"Incredible support for anxiety and PTSD. Tolulope's approach is both professional and deeply compassionate. A true gem in psychiatry!!!"
"Dr French is simply the best. I feel so comfortable talking to her and she always makes my day. I’ve never experienced a mental health provider like Serenity but I highly recommend to anyone in Denver. The office is beautiful. The staff is incredible. I cant say enough good things."
"Dr. French is amazing! She genuinely cares and listens so she can address your needs. I’m so grateful for the care and advise she’s given me."
"Zeker slayed that whole session! Very nice and understanding"
"They are very good and know the time commitment it takes so they give a lot of grace. I feel supported when I’m there. Dr Gower is amazing. The staff is amazing and accommodating. They put healing first and business second"
"Manwaring is great! He’s helping me with everything!"
"Jennifer Madu will be so missed. She made me feel relaxed. Very friendly person. Wish she was not leaving."
"Tolulope's expertise in TMS therapy has been beneficial. She's patient and genuinely cares, although the initial consultation took a while to schedule."
"I’ve been going here for about a year and I just want to say this doesn’t feel like a business whatsoever. When you walk in you’re met with such amazing human beings who are there to help you every step of the way through your mental health journey. My provider Dr Colvin is incredible and very understanding and helpful. He tailors my treatment plan to MY needs and listens. I’m doing TMS currently and already see an improvement. The tech I have, Olivia is full of joy and kindness. I look forward to seeing her every appointment. They offer financial aid for different treatments which have absolutely saved my life. Their main priority is to make sure you are healthy and happy, rather than the money. I recommend this place to anyone who would benefit from psychiatric care."
"My first meeting with Dr. Lundmark was great, he was thorough and eager to get me started on a treatment plan for my ADHD. The staff is all nice and the whole process is pretty efficient."
"Brenda has been so helpful and caring with my daughter and mental health issues. I’m so thankful for her expertise and the help she gives."
"Very straight to the point (in a good way) and beautiful office. Dr.Froelich explained all my options to me and answered all my questions and concerns. He believes in only putting patients on meds that are absolutely necessary and will have minimal side effects. Great first experience at a physicist office. Would def recommend."
"I really Love it and my Dr. Jennifer French is a sweet and understanding doctor and I would recommend her to anyone I couldn't find nobody better am so glad I find her❤️🙏🏽"
"Dr Madu is amazing and I will miss her dearly! Very pleased with the care I receive at Serenity. The staff is beyond amazing"
"Have had a great experience every time I visit. My provider is kind, she listens, and truly cares. The office itself is clean and gives a relaxing vibe. The staff is always very kind and helpful when scheduling appts. They are also very on top of my insurance. I have walked in multiple times and they’ve told me I have a credit because I overpaid the last visit. I feel like that never happens anymore. I am always having to chase down someone in billing at other doctors offices saying “my insurance said I was responsible for X but you charged me XYZ so I think I need a refund…” It’s so nice to feel like they are honest and trustworthy with my money. Overall I highly recommend Serenity"
"I was skeptical about trying TMS therapy, but it turned out to be a turning point in my treatment. The results have been more than I could have hoped for. It's rare to find a place that combines such advanced technology with genuinely compassionate care."
"This is a really good practice. Staff is friendly, helpful, and very polite. I saw Dr. Brooks. He is very personable. He was generous with his time, I had a thorough interview and felt heard and supported. I would unreservedly recommend Dr. Brooks and this practice."
"After moving to Jacksonville, I was anxious about finding a new psychiatrist. Serenity came highly recommended, and they lived up to the hype. The psychiatrists are empathetic and skilled, making my transition much smoother."
"Dr. Shapiro spent a great deal of time with my daughter on her first visit, who has been diagnosed with Bipolar I and OCD. He was very thorough and interested in what she has been through. I really appreciated his concern and time."
"No long wait time. Appointment times are pretty spot on. Staff extremely helpful and friendly. Andrew Norman DO turned a simple visit into a life where the possibilities seem endless. Never felt better and looking forward to brighter days!"
"Derin Colvin is amazing! He is easy to talk to and he genuinely listens to all of my concerns. He explains everything in detail and answers all of my questions. I feel like a person, not a number."
"I’ve been looking for answers for a very long time. At Serenity I felt truly listened to by a healthcare professional. My concerns were addressed and a plan developed in my first meeting. TMS reduced my symptoms. I’m relieved to have gone through this with results beyond what medications have done for me."
"I had a great experience with Serenity and Dr. Jackson . They were able to assess me and assist me in managing with my needs. They provided lots of information and education on how to manage my diagnosis. They are well organized and the ladies at the front Desk is very welcoming and thoughtful. They have appointments starting as early as 6am up to 7pm. Update: 2/01/24 I really enjoy the services I have been receiving. They are attentive and thorough in their services. I am trying new technologies and successfully managing my diagnosis. Serenity has been a great service. I wish they offered psychotherapy and make it a one stop shop. Everyone is friendly, not judgmental, and work with you in every-way. This is the best service I have received in med management for mental health. They truly have been a blessing."
"The people at Serenity are caring and kind. The wait time isn't bad either. Dr Tripp is fabulous."
"Did great helping find the correct pills to help my daughter."
"I felt safe here. Everyone was so welcoming and compassionate."
"The treatment team and staff provided an incredibly affirming and compassionate experience that has been unparalleled by any of my experiences with other providers!"
"Wonderful results from my treatment and absolutely top-notch staff."
"I was so happy that I came in to see everyone. Everyone was so nice and polite. Dr. Steigner was so happy to so me. She listened to what was going on in my life, as always. Had a wonderful time with the receptionists. I hope they a good time listening to me and my jokes."
"Serenity Mental health centers is a five star experience. From the providers to the patient advocates to the front desk associates everyone is focused on providing the best experience and helping you get better. I was nervous and apprehensive for my first appointment. The center did an excellent job of text reminders and phone calls. They were very accommodating to my meet over the phone I never felt rushed And none of our interactions felt transactional. I arrived at a beautiful building, meticulously decorated, and very welcoming. Dr. Brooks was the best provider I have had the pleasure of being in the care of. He listen to me, he challenged some of my thought processes, and ultimately he came up with an individualized plan for my care. I truly wish everyone could experience this level of care and satisfaction. If you have the opportunity, please give Serenity Mental Health Centers a chance to provide you with the care you’ve been looking for."
"Always very helpful and understanding. He shows he has your back as well"
"For the first time since I lost my favorite doctor to cancer, I have hope in the medical system. She actually listened and didn’t make me feel rushed or dismissed. It feels like she really cares for my wellbeing, wanted to know everything she could to help my conditions, and that’s rare to find. I’m so glad I found her! Brenda Galvez is the absolute best!"
"Awesome people work here, everyone is very nice and the place is comfortable. They take the time to listen intently, would recommend!"
"One of the best out! Thanks for everything Jerzy! - Jacques"
"It’s excellent service and nice people and very kind too, the front desk employee and the psychiatrist Dr Norman. Thank you"
"Dr. Cragg is an excellent provider. He made sure to get to know me. He asks about my dogs each appointment. He's inviting. He actually cares and makes informed decisions with the patient's health at mind. Serenity is a great place to go."
"Dr. Jackson is very considerate and very knowledgable, and will prescribe the right medications based on the information you give him."
"Great staff and experience"
"Jenn Zeer is the best. She has helped me to finally feel so much better."
"Great team. Very professional."
"nice people nice Office !Thank you very much for help me!"
"It’s been a good experience and receiving help. It’s a work in progress trying to find what works for me. But my provider and everyone has been patient, kind and understanding."
"Truly a place for those who have battled depression and anxiety and feel like medication did not work or is not as effective as you would like. This is a different approach to a chronic problem with quick results"
"Very professional, very clean and friendly at both the Lehi and Provo locations."
"Doctor Colvin listened to my concerns and worked with me on a treatment plan- leaving room for changes if needed"
"Derin is very insightful and has good ideas about treatment. I highly recommend him."
"Dr Cragg really works with you to get to the bottom of your issues."
"Dr Pontzer and the staff at serenity are great! They truly care"
"Serenity Mental Health and the entire team turned my life around. I was at the lowest point I’d ever been in my life, in crisis for weeks, and now I can honestly say that I’m happy to be here. I enjoy my life again. Special thanks and shout out to: Dr. Yam, Jadriana, Victoria, Nate, Kevin and Casey. Not all of them have been my direct providers and yet every one of them have treated me with a level of care and kindness I’ve never experienced at a mental health practice. I couldn’t ask for a better team and office staff. I get excited to come in because the care is just that superb. Crystal helped me get a little better about my fear of needles because she is so gentle and skilled at what she does."
"Excellent care from Dr. Clay"
"I have had a great experience with Dr. Cragg - highly recommend!"
"Princess Darko and the staff really me feel very comfortable and relaxed. I will be sticking with this team."
"The Serenity team has made my life a full and complete joy. Gratitude is forthright in all they do. My technician Jadriana was not only a delight but became a very good friend. Professionalism at all times with a family feel. I came in wondering about the science of TMS. Transcranial Magnetic Stimulation. I have now completed TMS and found the right medications for me. You miss 100% of the shots you don’t take. I took my shot and finally I have peace. Thank you Serenity Family."
"I had a wonderful experience at Serenity. Soon as I walked in the door it felt peaceful and welcoming. Dr. Cragg spent over an hour with me getting to know me and my history. He was very thorough. I could tell he really cared about what I was saying. Very sympathetic with the sad areas of my life. He gave me medication and therapy options but no pressure. He explained them thoroughly. I highly recommend Serenity and Dr. Gregg. I finally feel like there is hope. Jan"
"Great care and I’m feeling a lot better"
"I really like it. Colvin is a great provider."
"The staff is friendly & quick to help! Really easy to schedule appointments & they have been great at availability."
"Updated Review I’ve had two appointments so far at Serenity and it was a complete 180 difference. My previous review was poor due to a scheduling issue that lead to a significant delay in being seen. My two appointments since then have started on time without issue. Echoing my previous review of the staff, everyone is friendly and professional. That was never an issue and I hope it remains that way. The doctor that I’ve been working with takes the time to listen and help me navigate through situations and thought processes so that I feel significantly better and am making progress on achieving my goals."
"Wow! This is one of the most caring, amazing, peaceful places I have ever received treatment. I truly feel like I am seen here and not just another number."
"I am so fortunate to have come to Serenity and gotten help with my mental health and medication concerns. They have truly helped me take care of myself and put me first. Everyone in the office is kind, helpful, and greets you with a warm smile. I would recommend this place for your mental health needs any day of the week. Definitely 5 stars."
"As a clinician, I am supported with the necessary tools to do my heart's work, seeing patients daily and helping those in need get closer to the healing they deserve. I enjoy the opportunity to collaborate with a wide variety of Psychiatrists and Psychiatric Nurse Practitioners, consulting with one another to help patients take their lives back. The staff is amazing, and I could not successfully do what I do without each of them. They are truly the heart and soul."
"7 months ago, I decided to seek help for my mental health. I'm grateful life brought me to Serenity Mental Health Summerlin's door. Just by my first phone call to them to make an appointment I already felt from the get go that I mattered. Looking for the perfect therapist or help nothing really made me want to stay until I got to this place. My very first appointment everyone welcomed me with open arms and as time passed by I built a very special bond with each and everyone in this office. Their smiles brings light. You feel the peacefulness in this place. Everyday, they would make me feel so comfortable and ask you how you are doing. You really feel their sincerely and care for you. Everyone here is so compassionate and warm. I have been to clinics before I would feel just a client to them nothing else. Here at Serenity you feel that they really do want to help you and do their best to get you the help you need. I never had any issues during my time here. Not one complaint. Everything went smooth for me. They helped and guided me to get better. I love as a mom they cared not only for me but for my boy as well, during the days I have no one to watch my baby they had toys for him to play with and they would watch and play with him as well while I get my treatment. When I had something going on they tried their best to work with my schedule. Really a place to go to get mental health help. TMS, really got me better but the staff had an impact on my life as well. Especially Lidia. I get really emotional when I think about the journey I went through and how much clarity I have in my head and life now. During my graduation and my last session of TMS, I cried so much because I would never thought I would get better and how much it saved my life. I would write a whole book on how GREAT of a place this is. I would tell my friends and family about Serenity. So, if you are reading my review, I would go here for your mental health help. This company is doing great things for people who need help mentally. Additionally while my time here, I observed the process how they pick they their staff, they just don't pick anyone but they choose people who would provide the best care and experience for their clients. I want to thank Lidia, you were with me through my treatments the bad and good days. There is nothing in this life that can express how thankful I am you were the person I did my treatments with. Rachel, thank you as well for being so understanding with me, there to answers my questions, and checking up on me. Lastly, Camille entering the door and I would hear HI JULES! How are you today! Seeing your smile brought warmth and I will miss our lobby conversations. Thank you Priscilla & EVERYONE in Serenity Summerlin from the bottom of my heart because of you all and the treatments I received here, I am better. I am going to miss you all."
"Treated me and my family with love and compassion. Dr Tripp is one of the best doctors I've ever met. Very kind and compassionate listens to you and really understands you."
"They really care. I really appreciate their great patient services!"
"Beth Martin is so caring, nice and easy to talk to."
"They listened to me, and really want to get to the problem and help fix my quality of life."
"I have been going to Serenity for almost two years now, and everybody there makes the experience a positive one! The first doctor I saw there retired, so I transferred to Dr. Brooks and he’s awesome - very welcoming and friendly, makes you feel heard. I would definitely recommend him."
"I’m delighted to share my positive experience with Dr. Jerrzy Hubert. His kindness, genuine concern, and unwavering support have been instrumental in my journey toward better mental health. I appreciate Dr. Hubert’s expertise and compassionate approach, making each session a source of comfort and progress. As Dr. Hubert embarks on a new chapter with a move, I want to express my sincere best wishes. I will miss his guidance, but I’m truly grateful for the positive impact he had on my well-being. Thank you and good luck!"
"Great psychiatrist office, dr lee is wonderful and the staff is friendly and efficient 10/10 would recommend"
"I've never been to a psychiatrist who cares so much. The first time I called to schedule an appointment, they expressed empathy for my mental health struggles. I've never experienced that at any other psychiatric clinic."
"I've been in therapy and on meds for a decade and was completely hopeless before I found Serenity. They recommended I do TMS and it changed my life!!!! I can finally say I am happy and live a "normal" life thanks to serenity. I am eternally grateful to have found them."
"Dr. Tripp and staff are always exceptional."
"Great help always appreciated"
"I’ve had super frustrating experiences in the past with other doctors and offices not having well built systems in place for patient issues- but ever since I’ve started going to Dr.Brooks at Serenity my experience has been seamless and wonderful! The staff really understand treating my issues and concerns with importance and urgency to find solutions for me and Dr. Brooks really cares about his patients and makes me feel very safe and in good hands. Very grateful to have found them!"
"I love the attention to detail. I really felt like I was cared about."
"First experience went very well. Great staff!"
"I felt comfortable and welcome. Those I met with were kind and there attention was on me and purpose for my visit. I’m very appreciative."
"Jerzy Hubert is the best psychiatrist I’ve ever had."
"I recently decided to get on top of my mental health and my attention issues. I booked my initial appointment at the Chandler location but ended up moving over to the Desert Ridge location after some scheduling issues and it's closer to home. I cannot recommend Dr. Kara Prussing enough. I have only had the opportunity to have a few appointments with her but she has already helped me get on the right path for my medication management. She also really listened to the areas that I am struggling and gives great insight and options on tackling it. I have a ways to go but she has definitely helped a lot. The staff at the Desert Ridge location are also very friendly, quick and make the process as easy as possible."
"Very great and the meeting has already benefited my life"
"I recently had the pleasure of meeting Dr Yam at the Nocatee Florida location. It was awesome that I actually experienced a very interactive and understanding provider that identified my issues quickly and helped me to move towards a treatment solution that has been long overdue. I would highly recommend Dr Yam and Serenity Mental Heath Center to anyone that needs to work towards a better and more permanent solution to life issues."
"I’m so glad my primary doctor referred me to Serenity. Literally life changing. I went to the Ponte Vedra office and give it my all. The time, effort, and patience was worth every single minute of my TMS journey. I’m a mom and I can’t be a good mom for my kids, if I’m not well myself. Mental health is everything, it should be put first before all medical issues. Jadriana was my tech and she could not possibly be more of a perfect fit for me! Love love love her!!! Kevin is the office manager and he is not only sweet, but funny too. The entire staff has your heart in their hands and they truly only want the best for you. It’s an amazing feeling meeting these new friends along the way. I’m super grateful for everyone in that office so don’t give up - go see them today!"
"Dr. French has been very kind and understanding over the last year. I will keep seeing her until I move or no longer have issues 🤪 highly recommend. Serenity’s payment process is also very convenient and affordable with the right insurance."
"Beth Martin is fantastic. The ladys at the front desk just talk a little too much."
"Treated me and my family with love and compassion. Dr Tripp is one of the best doctors I've ever met. Very kind and compassionate listens to you and really understands you."
"Our experience with Serenity and Staff were amazing. Dr. Dahl was thorough and listened. We really appreciated this."
"Perfect office to be accepted into! I was lucky to become a Dr.Ruiloba’s patient ! He is knowledgeable , nice and attentive to the details. The staff is very friendly and open to your questions and problems. Definitely I would stay with this practice as much as I can! Thank you!!"
"Tanner has been the best provider I’ve had in a long time, he really listens and is so intelligent. He really gives you all the options laid out and makes it so easy on the patient. He’s the first provider I’ve felt listened to and connected to in a long time! But honestly all the staff is kind and attentive, the MAs, receptionists, everyone. and I always get the help I need. You do have to be on time, but I tend to always get there early so this is not a problem for me as I see it is for some people writing reviews, especially if you communicate with them. i’ve never had a long wait to get an appointment, and they’re very prompt. Honestly compared to my previous experiences with psychiatry, 10/10, would recommend this place to everyone."
"Great experience, everyone was super friendly."
"Brenda Shanchez is the best. Game changing experience.Higgly recommend."
"I love Dr. Lundmark, so happy I found him. He is so down to earth and understanding. Staff is great. Highly recommend."
"The people who helped me were very kind and understanding"
"I highly recommend this wonderful place Serenity mental health centers. This Organization has the Most Skilled professionals. The staff in Glendale Colo Was so friendly and showed Affections to my concerns, They were true, And genuine. Five stars, nothing less Sincerely."
"I was/am very happy with Serenity. I just went thru TMS. My depression was mostly eliminated. However, my anxiety is still there, though to a lesser degree."
"Great experience. I felt very safe and that I could share anything"
"Was literally at my wits end trying to find not only someone who would help but someone that would actually hear what I was saying and take that into account. I’ve tried other psychiatrists and therapy (TalkSpace) but they would only hear a fraction of what I would say before laughing or telling me to essentially go find help elsewhere. At Serenity they took the time to hear me out prior to making an appointment, they didn’t want to waste my time anymore than I wanted to waste theirs. After speaking with Dr. Froehlich I finally felt like I was getting the help I so desperately needed. He not only listened to me but broke down his thoughts of what would be helpful for my case. Taking it a step further, Dr. Froehlich took the time to describe different medication option, going into detail of what the side effects would be and the upside of each one before giving ME the option to choose which medication would be better for me. I was very close to leaving this world, after a couple of misfires with “doctors” that were meant to help me through such a dark time, I finally found a ray of hope in Serenity."
"I am very picky with my doctors, psychiatrists even more so. Dr. Lundmark is excellent — hes knowledgeable and kind. He listens to his patients and wants the best for them. Not to mention Serenitys amazing customer service overall; they are incomparable."
"My TMS tech Sarah was amazing. She was kind, really cared about me getting well, and was very down to earth and attentive. She treated me like a person not a patient. I will miss her now that I'm done with treatments."
"Serenity is the BEST!!! Everyone is so friendly and helpful and the doctors are knowledgeable and easy to talk to! I will send everyone I know there!"
"I went here initially to treat my adhd and then I was introduced to TMS and Ketamine therapies so I went back to treat my depression and anxiety. This has been such a great facility to go to for all of the above. The staff is so kind, professional, and goes above and beyond for their patients. These folks truly want their patients to succeed and I can see that. I highly recommend checking this place out. To the staff, thank you all for being the best at what you do! You’ve given me a stellar opportunity and the tools to continue my journey."
"Dr MD Shapiro and the Team Work of this Center : Wonderful and they feel empathy and the Service is Excellent."
"Dr. Lundmark is amazing and so is the rest of the staff. He has really helped me through this tough time in life and easy to get a hold of. And quick to respond."
"Our family has been very fortunate to find such caring, kind, and empathetic individuals. From the moment you call them to the very first time, you attend your initial appointment and intake. The staff is supportive, helpful, patient, knowledgeable and extremely caring. Our family is very happy and feel like it is a safe environment. Everyone there loves what’s they do you can feel it. Kaytlyn and Dr. Elias Ruiloba are amzaing. Dr. Ruiloba was patient and explained treatment process, answered questions without making us feel like we are a burden. We are very thankful we are in the care of Serenity Mental Health. I would highly recommend them to families. Marram Saggaf"
"Dr. Tripp and the Staff at Serenity are very caring. The staff is prompt to return messages and calls. There is always an appointment whenever you need one."
"Beth was amazing! I felt at home with her right away. It felt like we were chatting like friends instead of having an appointment!"
"If I could give Serenity a 7 star review I would. From the time I walked in to the time I left everyone was so beyond sweet and amazing. It was my first experience back to a psychiatrist in a few years and my experience was wonderful to say the least. Mental health is so important and so is going somewhere where they believe the same and want the best for you. I truly felt welcomed and comfortable at Serenity which is a huge thing when going to somewhere like this."
"First time since my wife passed away I felt listened to. A weight was lifted & looking forward to feeling much better in the near future."
"Brenda Sanchez has helped me and my twin sister tremendously. She listens, then finds solutions. I struggle with depression, anxiety, and OCD. Since seeing her, I am now on a medication (which she made sure we were comfortable with), and this has changed my life. I can do normal human things that I couldn’t do before. Can’t be more thankful for Brenda and the team at Serenity for helping me."
"Everyone there is pleasant to interact with. Brenda Sanchez is an amazing provider. As an introvert, I find talking to new people difficult, and I felt extremely comfortable talking to her."
"Ben Shapiro and his staff are excellent. I am not saying this lightly. If you have an opportunity, go see him as he is an M.D. and is highly experienced. A long story short, I've had a difficult year but he has helped me with rest and methods to help me healthily tackle issues we face on a daily basis. HIGHLY recommended. Your mental health is important. Ben knows this and will help you."
"Daniel Plastino is a great provider, he’s really approached my care holistically and I couldn’t be happier with the work we’ve done through serenity mental health"
"My wife went to see Dr.Tripp being new to Utah and military, she said she loved him and was offered more options of treatment than just the regular medication and therapy."
"Nice people affordable for the blue collar guys like myself who don't have insurance. Been going here for over a year now and have no complaints"
"Serenity has been a blessing to not only me but my family. Dr. Tripp is very personable and genuinely cares about his patients. I have become not only a better man and father but have been able to identify what exactly I have been struggling with most of my life and made great progress since I started going to Serenity in 2021. The staff is always pleasant and on top of their job. Thank you all at Serenity for making a huge difference in my journey of getting back to the man I always knew I could be."
"Doctor Nathaniel Brooks is top tier! I am very pleased I chose Dr. Brooks to help me on my journey. Dr. Brooks is compassionate, professional, patient and a phenomenal listener! Dr. Brooks care and it shows. I trust and I 100% recommend him. Plus the Biltmore office is clean and nicely decorated. 5 stars from me."
"Dr. Shapiro was amazing he listened to me and made me feel heard and understood. Thank you."
"The dr.'s and staff were very helpful and understanding. My overall experience so far is actually a good one. I feel confident that I will receive the treatment I need here , I have tried many different places for treatment and this place put me at ease right from the start. Thank you for your help and understanding. Look forward to seeing you again next month."
"Serenity has been a magical place of healing for me. They didn’t just give me my life back. They gave me my most authentic self. Serenity helped me change my entire mindset. I now wake up everyday with a heart full of gratitude thankful for the gift of being alive each day. I see beauty everywhere around me. I have never experienced a place where every single person that works there has your healing and well being place on their hearts. They are so uplifting, encouraging, loving and dependable. They are people that you can count on to do what they say they will do. These wonderful human beings will always have a special place in my heart. I consider them my friends and family. I never thought that I could feel this full of joy. I highly recommend Serenity to anyone that wants to live the life they deserve."
"Dr Stegner is fantastic! She has made a huge difference for me and highly reccommend her."
"I didn’t request services. However, I called wondering why I was getting a “referral call” and Amanda (who works in Texas but takes calls from everywhere) was so nice about it. I asked for services and I feel bad I wasted her time because you don’t take Medicaid or self pay which is fine! But seriously great employee there. Not sure who is calling you but that’s okay. Thanks for your services. I hope you see this Amanda thanks so much ❤️."
"I have been going here for almost 3 years. Everyone is amazing from the employees you reach on the phone to everyone in the office. They all care and want to make sure your ok and put your mental health first. Dr French has been AMAZING and always makes sure I am taken care of. She has made time for me for emergency appointments, just cause my mental health was not in a good place. I have built an amazing connection with her. This is my safe space. I know, even if I dont have an appointment, if I am having a bad day I can show up, and if not Dr. French, someone in the office will take the time to sit and chat with me to make sure I'm ok. This place is just amazing!"
"Totally awesome"
"Overall good experience felt comfortable to talk about my issues. Got me thinking and reflecting on situations that I can improve on. Need dialog to dig deeper to open up more."
"Amazing job, felt comfortable and gave good advice."
"Very kind and caring."
"I love James! He is a super nice guy. You can tell he likes his job and cares about you."
"TMS/Ketamine treatments there were great for me!"
"I have loved Serenity and TMS. It has helped me become a better version of myself. I’d do it all over again if I have too. I loved all the techs, especially LOGAN, Jentry and Alexis. Very professional, caring and helpful with my children when needed."
"Dr Books was great. This was first appointment and he immediately put me at ease. Was very attentive and listened very well. And explained items that I had concerns."
"Honestly, one of the best mental health centers ever. The staff is phenomenal. They are professional and compassionate and the facility is clean and welcoming. Could not recommend them enough!"
"Everyone is so caring and loving. They show their concern and understand how challenging health concerns are. Thank you for being helpful and kind."
"Erik is absolutely awesome! The agents at the office that help with check in and vitals are also so incredibly great. I appreciate being able to walk into a facility and feel respected & cared for right away."
"Very knowledgeable, well organized and amazingly kind and caring. Keep up the good work."
"Staff is super friendly and very helpful. They take the time to know you, ask thorough questions and set expectations."
"Dr Brenda Galvez has been amazing while having been under her care. She truly listens to me. And takes her time and doesn’t just shove me through the line. I’d recommend her any and every time."
"I have been seeing Dr Trip for about 8 years now .I'm extremely thankful to have such a caring psych Doctor. He always listens to my mental health concerns and does an amazing job to help me resolve them. I've never had issues with refills . The rest of the team is top notch as well"
"Dr. Porter actually listens and cares. I’ve seen a lot of mental health specialists over the years. There are a select few who actually listens. Dr. Porter is top of the list."
"Dr Tripp and staff are always very Professional and friendly."
"Nice people affordable for the blue collar guys like myself who don't have insurance. Been going here for over a year now and have no complaints"
"T Butler is always sensitive to my needs n care...I wouldn't go anywhere else!!!!"
"Nice people affordable for the blue collar guys like myself who don't have insurance. Been going here for over a year now and have no complaints"
"Serenity Healthcare providers are very professional and helpfull. Dr Dahl is a great Dr and easy to talk to. Thanks, Austin"
"Dr. Prussing listened carefully and then gave some various options on how to move forward. She gave me hope and she made me feel heard."
"Dr. Garwood and Ashley at the front desk were absolutely lovely to work with. Dr. Garwood helped me get my medication approved by my insurance company so I didn't have to cycle through a bunch of others before getting approved, and Ashley went out of her way to help me with an insurance billing question. Thank you all!"
"An excellent service"
"Super grateful for the help I have received from them."
"I was referred here by my PCP at Arbor Family Medicine, after a harrowing experience trying to get help elsewhere. To put it simply, I feel seen and acknowledged here. I’m so thankful to have people helping me navigate a journey that is so overwhelming and marginalized."
"Dr. Jerzy Hubert is a phenomenal physician and gives high quality care. Would absolutely recommend."
"Dr. Lundmark is very knowledgeable & willing to change things up quickly. Highly recommend."
"My first experience went great."
"It took me 3 different doctors to find someone that could help my son with ADHD. Dr. Porter is incredible! He's knows his stuff inside and out. He actually knew what Misophonia is! It was worth the work to find him. I recommend him to everyone. If you're considering setting up a visit, just do it. He listens and spends time talking."
"Always friendly and clean ."
"Brenda always makes you feel at ease. She truly listens and makes you comfortable. I truly recommend her."
"The staff at Serenity are very caring, understanding, and helpful people. I highly recommend them."
"All I can say is WOW! Thank you so much Dr.McClure. I had my first visit ever a few days ago. He really took his time to understand what I was going through and took extra care working with me as a pregnant woman. His advice was clear and concise. I also very much appreciate him breaking down the pharmacology of my meds and how they work. The road to healing is a long one but not an impossible one. If you are struggling and need help this might be the place for you."
"Mental health is never a fun subject to have to come to terms with or understand but with Serenity, Victoria my TMS tech and Dr. Norman I have come to know that life is better when we allow ourselves to heal, and use the resources available to get help. This year I reached my lowest low but with the support of serenity and my TMS treatments with Victoria, I was able to learn healthy coping mechanisms, grounding techniques, how to be nicer to myself and helped every day tasks not feel so heavy. I cannot begin to express the gratitude, appreciation and admiration I have for Victoria and how she pours her heart into everyone she encounters, I truly believe the companionship she offered brought me back everyday, we laughed, cried, complained and reflected on my life a lot together. Even while Victoria was on a much deserved vacation Ash was an absolute ray of sunshine to encounter. I never doubted I was in good hands at Serenity, everyone is so personable, helpful and caring for their patients wellbeing. I do and will continue to recommend Serenity, TMS, Dr. Norman and Victoria to anyone I know who could benefit from their services."
"Best practise I’ve ever been to. And I’ve been to about 7 different psychiatrists during my journey to healing. Dr Sherry Dekeyser saved my life multiple times, and so far Dr Hubert Jerzey has been fantastic. Come here and see for yourself, and thank me later."
"Dr. Dahl is fantastic. It takes great notes. He talks to me and answers all my questions makes sure we have a good plan. Never makes me feel rushed even when I realize I'm talking too much. Serenity mental health center in general is also a facility I recommend. There was a shortage on one of my medications for months. And so I would call. They would get a message to the doctor and we would switch it to an alternative that the pharmacies had available. When sending a message through the portal or leaving a voicemail they call back the same day. I turn around time for the refill or what not to get to the pharmacy they say is up to 72 hours. It's usually less than 24. I definitely recommend this office. Even if you can't get in to see the same doctor. Your mental health is important. This is a great place to get help."
"They care."
"The whole staff is friendly. Dr. Tripp really listens and very knowledgeable about medication and other treatments."
"I cannot rave about Serenity Mental Health Centers enough!! Beth Martin is my provider at the Superior location. We’ve been working together a little over 4 months and I am so grateful to have met her. She’s an excellent, compassionate provider who truly cares about her patients. She’s extremely empathetic and good at what she does. Everyone at that location is wonderful from reception to medical assistants and providers. I also love the staff at the cherry creek location by my home where I do my TMS sessions. My tech Rhonda is just the sweetest woman. So kind and just delightful to see daily. Their receptionists are also equally warm and attentive. I’ve recommended Serenity to all my friends in the area. Keep up the great work!"
"I just adore Dr. French. She’s the female energy I needed to get me through a rough patch and help me figure it out. She’s worth the wait!"
"I’ve really enjoyed Elizabeth and her expertise! She is a very friend lady and full of knowledge! The facility is a fantastic place to be at well!"
"Everybody at Serenity was so gentle and calm; it truly felt like a serene experience. The front desk was speedy and kind and Dr.Lundmark seemed to really care and tried to make me feel at ease. I would highly recommend. :)"
"The staff at Serenity is very caring and supportive. Every person I have dealt with has made my experiences enjoyable."
"Thank you for listening. The staff was very helpful and friendly."
"I really appreciate Serenity's concern for their patients and how easy it is to get a preferred appointment time. I've been a patient there for several months and have had huge progress, especially being able to go off my depression medication by means of the TMS (transcranial magnetic stimulation) resource they have. It worked for me, and im grateful for that. Dr Jayson Tripp has been super in allowing me to make some decisions regarding my own care. The medical assistant, Amy, is really nice, relatable, and knowledgeable. They have great techs that know their stuff. Thanks 😊"
"Serenity have very friendly employees that are more than willing to answer all your questions. I didn’t need to have any of my questions answered because they were very thorough in explaining everything! Five star ⭐️"
"My psychiatrist was attentive to my concerns and was kind and patient with me. He explained the medication that he believes will help with what I’m experiencing and helped me to feel more comfortable about seeking help. Everyone I interacted with was kind and courteous so I’d absolutely recommend this location."
"I have been taking my child here for over a year and I have nothing but good things to say. From the front office staff to the licensed professionals, this facility genuinely cares and has bent over backwards to help us many times. I wish I had found Serenity before wasting my time elsewhere (for years) trying to get help for my child."
"I am ecstatic that I was able to meet with Dr. Brenda. Such a sweet and understanding person. I truly feel like my concerns were addressed and I believe I am in great hands. I’m so sorry, the gal that greeted me at the reception desk, such a sweetheart and professional. The atmosphere is very pleasant, I feel at peace walking in there. I highly recommend if you’re not here already 😁"
"Sarah is a wonderful provider and was very caring and thorough. I enjoyed our interaction and am grateful for her care."
"Dr. Tripp is so amazing. He has helped me so much it would be hard to express in words just how grateful I am for him."
"Amazing. It's hard to describe Serenity in words, but everyone has been the most amazing, caring, thoughtful (looking for my gratitude words!) and supportive team I have ever had. My final TMS session (2nd ever, and this was a million times better than the first elsewhere) was the day I post this. I will miss being there every day, but I know that I can always reach out. The psychiatrists and support team here are the best, in my opinion. I honestly do not know where I would be right now if my friend didn't tell me about them. I'm so grateful for my friend telling me and all the awesome people in Serenity on and off the phone. I've been to many other places + people before in the country and either I hit the jackpot or found the best group to help with this journey with my friend's own experience. My friend has been with them for some years now, and his experience has helped him so much. Thank you all!! You all mean so much to me. I hope anyone reading will take the opportunity to try Serenity themselves. In my own experience of trying to get better personally, I never thought there was a place like this. Please, try. There's many places out there, but even if you have been to many you think don't fit, try here. It won't hurt and know it's a safe space. I hope it helps as it did for me. I'll see everyone soon! Truly, every day going there was the highlight of my day."
"Very kind, accepting, and understanding people."
"Dr Tripp literally saved my mental health.I just moved here from Savannah Georgia and found out about Serenity Healthfrom my family Doctor I started using here.I feel this this one of the first doctors who actually had answers for me.Dr.Tripp did testing on me, putting me on a new regiment of different medication’s from what I was taking and it worked! it was the first time in my life I actually felt comfortable enough to discuss things and with the change in the medication’s I function well. this may sound funny, but I actually look forward to going to the doctor now he’s a wonderful guy and I can’t say enough about the stuff. They are just the sweetest and kindest group of people I have ever dealt with in the mental field. Thank you so much for giving me and my life back you’re the best"
"This place rocks! The support staff are very friendly and helpful. Everyone had a smile. My NP is passionate about helping me, friendly and actually listens to me, takes my ideas about my care into consideration and integrates them onto our plan. Highly recommended."
"The first place I feel that I'm listened to and cared for. Not just diagnosed quickly because of impatience."
"Beth is a compassionate and thorough health care provider. She answers questions, she appears to genuinely care. I highly recommend Beth and the Serenity clinic."
"I am treated well and the therapist that works with me has been wonderful."
"Always a great experience"
"I really liked this place! Not a long wait at all. I felt listened to and comfortable. I will definitely continue treatments here."
"Dr McLaughlin is easy to talk to. She’s personable and friendly and understanding. Everyone at Serenity in Superior has been kind and helpful. Highly recommend."
"Lovely experience per usual, always productive and straight to the point appointments. Everyone there is always really friendly."
"So far I wanted to thank you for educating me on a whole new understanding of how my meds work. Thank you for being so outstanding and making me feel comfortable in Serenity"
"I finally find my match in psychiatrist. Hahaha at first I was scared of her but with more visit and getting to understand each other and educating me about my health. I Can feel she truly cares about my mental health being. She a good lister and knows how to handle patience well. Especially with me hahaha I truly appreciate Jennifer Madu so much for the work and time you put for me and I hope you don’t leave me or I’ll go where you go. It’s hard to keep a relationship and find someone who gets you. So far my experience with this company has been nothing but good intentions to help me feel better. The staff there are sweet. The place is cozy and relaxing. It feel right and peace. So keep up the great work you guys. Thank you 🙏🏼"
"My physician, Dr. Brooks is awesome, patient, wise, who listens deeply and provides reasonable and attainable treatment and support. I am on a new path because of his guidance. At the office, I experience pleasant staff and a clinical team would demonstrates care each visit. The environment is comfortable, clean, and modern. No parking hassles. I am glad my PCP made the referral for Serenity where I have an outstanding physician who truly values my voice."
"Over the last couple of years, Dr. McClure and I have built a great connection. Our communication has always been open and honest, and I genuinely felt that Dr. McClure had my best interests in mind. We worked together to create a plan that suited me, adjusting it as life threw curveballs our way. Dr. McClure was consistently there with suggestions and support, making sure I felt comfortable every step of the way. I came a long way from where I started on this journey and can honestly say I’m in a much better place today. Thanks Danny."
"Mah is amazing!"
"This facility has changed my life for the better. Before coming here I was unable to function day to day due to anxiety and depression. With their help and a lot of hard work I now have productive days not only at home but in my work life as well. Tommy Butler has taken care of me so well, I still go to him despite my insurance being out of network, and that says a lot."
"I’ve been searching for someone to listen to me for awhile. I opted to go back to an old provider when the previous practice I went to closed. The old Dr never changed and only wanted to increase my clonazepam. In a panic the same day as my last appointment with the old psychiatrist. I searched and found Serenity. I was seen the same day and saw Dr. Yam. He listened to everything I said and made a different treatment plan for me. I’ve seen him twice now and he took his time again. No rushing you out the door. To top it off, the office staff are amazing. The young lady at the front desk and Nate are super friendly! I’m not sure about the other reviews but Dr. Yam is top notch."
"Dr Hubert and his staff were attentive to my needs. I began using Serenity over a year ago, they are still meeting my needs."
"My experience here has always been nothing but positive. Jennifer Madu NP has been truly an angel. Felt safe and understood to share with her how I’ve been feeling and I look forward to continuing my care with such wonderful staff."
"I have nothing but kudos for the whole team I see Dr Gower and he is a great psychiatrist. They really care about you as a person here. I recommend Serenity."
"As soon as I arrived they went to work helping me. Dr. Tripp suggested and offered therapies I've never had before. The only thing is that my insurance doesn't cover one of therapies and I do not yet know about the other one. I pray it is covered and that I can afford it. But they offer a payment plan too so it may become a reality for me. Dr. Tripp was very helpful and knowledgeable. I also appreciate the office staff getting me in so quickly for an appointment and also for being so nice and helpful! Thank you, Dr. Tripp and Staff!"
"I’ve had a great experience with Serenity health! They’re a very caring team that makes sure you feel cared for. I did TMS with them and they’ve been very flexible and understanding with my treatment. I haven’t felt pressured at all or had issues with payment."
"Thank you the excellent care you are providing!"
"Dr. Jennifer French is such a genuine and caring person. She's extremely empathetic and personable. I will always go to her for my mental health concerns. Thank you, Dr. French!"
"Couldn't be more pleased with the professionalism and kindness of staff. Dr. Brooks is extremely knowledgeable and personable, which helps the process tremendously."
"Daniel Plastino is a great psychiatrist! I have had a very good experience with him so far. He has taken his time to explain to me risk/outcomes/pros/cons and has walked me through everything this whole process. He is straightforward but very nice. I trust him."
"I did TMS a year ago and it has changed my life! The staff validated my feelings and listened to all my questions. I really like my techs too. I actually got a craving today to do TMS haha. It was very relaxing and calming. I did it right after work and it always made me feel better. TMS changed my life when no other solution could. Thank you Serenity in Lehi!"
"Thank you the excellent care you are providing!"
"Dr Dahl is the best dr in the facility. He takes the time to get to know you and to understand what is going on. I definitely recommend dr Dahl to everyone."
"I've been seeing Dr. French for about a year now and she's THE BEST psychiatrist I've ever had. She listens well and relates to me. She has done a great job with diagnosing and prescribing/managing my meds. You can immediately tell that she's compassionate, and that she cares about you. I looked into her before choosing her, and would 100% pick her again. She knows her stuff and is able to explain things in layman's terms. She's funny and cool. Sometimes she runs late, so be aware of that. I also got TMS and ketamine treatments here. I worked with a few techs for TMS, but Joseph was my favorite. He was kind and listened to and addressed my concerns. He adjusted my treatment and did what he could to make sure that I was comfortable. TMS is an very uncomfortable experience, and he made it better. He's very supportive and wonderful to talk to while getting treatments. I highly recommend him. For ketamine, I absolutely loved working with Jenna. She's super cool, great at her job, and sticks you with the IV on the first try. She had great tips to help me eradicate my side effects and negative feelings. She made sure that my favorite candy was available for me, and overall went out of her way/above and beyond to take care of me and make me comfy. Definitely ask for her. The front desk staff who worked evenings while I was there, a very happy lady, always pet my bunny that I brought in with me, and was really helpful and an overall good human being. Her name is Becka/Rebecca and she is a ray of sunshine! Love this office. Thank you all."
"Everyone there was super welcoming and nice. I really felt like I had gone to the right place, and was sitting across from a highly educated very knowledgeable psychiatrist. I'd also like to compliment the staff, they were very helpful and kind. Cracking jokes, making you laugh. Those things are greatly appreciated. I've never found a place as nice as this. Looking forward to seeing you guys!"
"Visiting with Dr. McClure was a pleasure. It was nice to feel seen and heard."
"The team is good, Elizabeth is my psychiatrist, and I don’t feel judged by her. She genuinely just wants to help. I have had bad experiences in the past so I deeply appreciate feeling safe And cared for"
"Sara and all her co-worders are very good listeners, and very patient and empathetic."
"Thorough and easy to talk to. Highly recommend."
"Very nice to meet my new doctor, Dr. Tripp.The visit was productive & professional as always."
"Dr. Brooks is a miracle maker. I had my first born daughter at 5 1/2 months. She was unable to survive outside of the womb and passed away at birth. I was having nightmares of my water breaking every night until I met Dr. Brooks. He took the time to listen to my concerns, understand where I was and where I wanted to be mentally. It is because of Dr. Brooks I was able to get sleep for the first time in 5 months. I am working on positively shifting my perspective around a variety of traumatic experiences. I highly recommend Dr. Brooks, 10 out of 10 every time!"
"Mah is creating so much peace for me and my mind. Her work is impactful, one of a kind, realistic and uplifting. Im so grateful our paths aligned. I really appreciate the staff specifically at the Lehi location they are so welcoming and kind."
"Honestly, they are so kind and helpful and truly care about your well-being!!💜"
"Love seeing Dr. Lee. Pulls no punches! Tells it like you need to hear it."
"Honestly I his place is heaven. People who truly care and are with you through the process."
"Jason Tripp is an excellent listener and problem solver. I don’t feel any negative judgment when I open up with him. I never feel rushed and I truly feel that he has my best interest in mind. Everyone I’ve worked with or talked with has treated me like a friend. I plan on staying with Dr Tripp as long as he’s in Arizona and he’ll take my insurance 😁"
"very trust worthy and kind i love going there and they truly help."
"Excellent experience. From the initial phone interview, filling out the intake paperwork, and the easy process of email reminders, the tech driven process at S.M.H.C turned what is usually a very sterile and boring procedure into a very comprehensive and informative one every step of the way. They even have an app! My clinician was understanding and provided me with a safe space to voice my concerns and was extremely helpful in structuring a treatment plan. I was reluctant to seek treatment and, as a result, went untreated for many years. Serenity Mental Health Centers, and specifically Brenda Sanchez, gave me everything I needed to realize how foolish it was to have waited so long. If you're on the fence about seeking Mental health services, or shopping for a good provider to switch to, let this be your sign."
"Absolutely the best! In every way! Staff, doctors, teamwork. Great results. They truly care about their patients."
"James is the best!"
"Made me very comfortable 😎 Sarah Ssmsky is wonderful and all staff members❤️"
"Brenda is the best psychiatrist I've ever had. She listens to me, helps me diagnose my problems. And really just takes good care of me. I am both blessed and thankful that she is a part of my life! TMS is awesome as well."
"Dr. Stegner is very wise, caring and inspiring. I am truly grateful to have someone like her to guide me through life's difficulties."
"Very knowledgeable and caring."
"I love all the people here. They help me keep on loving. First time I felt like I am living since 1985. 💝"
"I love dr french (professional capacity) she has been extremely helpful with my mental health and being there to get me more stable in life. I am heart broken I have to move I will miss her and all of the staff at serenity. Thank you"
"Brenda is knowledgeable & extremely compassionate. I would highly recommend seeing her for any mental health issues you have!"
"I really like the doctor.He is respectful and personable."
"Very wonderful service. The people there are so so nice and caring"
"Serenity has the best staff, doctors. They actually care for you as a person, not just another number. Dr. Ruiloba takes the time to know you before prescribing any medication and is so comfortable to talk to. I attibute my ongoing recovery to them."
"Dr. Dahl is wonderful. We appreciate how much he has helped our child."
"Everyone is very kind and takes the time to listen to your needs."
"Sarah is AMAZING!! Me being a person with high anxiety, PTSD, Depression and many other health/mental health issues she is very patient, kind, understanding and knowledgeable. She doesn't miss a beat and does everything she can to help people out!!! A beautiful soul!!!!"
"He’s amazing and would recommend to everyone. He gave me a chance for a better quality of life."
"Wonderful place with a relaxing atmosphere. Serenity has some of the best staff I've ever met, they are all kind and caring. I also love that they have a phone app where I can msg the staff & my doctor, check on my prescriptions, ask questions without having to call and sit on hold, etc. This truly is the best phyciatric office ive ever been to!"
"Beyond amazing"
"Take back your life seemed cheesy to me but seriously I did TMS in July and as of October my life is totally different. I was barely able to get out of bed and I was so broken. Going all in with Serenity has totally changed my life. I remember around week three waking up and feeling weird and realizing I had never woken up and been happy. Back in June I could barely function now I wake up and I am happy I be alive and able to process my emotions and build Bette habits and relationships. For me it worked 100%. It definitely is a lot of work. I made sure I never missed a day and there were occasional challenges to work around with insurance and finding the right tech and schedule but you got this. You deserve to be happy."
"The whole team at Serenity (and Dr. Prussing specifically) have been so amazing since the beginning. As a first time patient at a mental health office, I was nervous and wasn’t sure what to expect. Everyone cares for the patients, they know them, and it is always a positive experience, even the way the techs and assistants speak to each other! Happy, confident, and ready to help each other. I’ve been privileged to see Dr. Prussing as she is personable and deeply helpful. You won’t go wrong."
"Dr. Ruiloba is an utmost professional of the highest caliber. He listens to the patient, thoroughly, and prescribes accordingly. He is accommodating, and you will not find another psychiatrist with a better bedside manner. Rather than just prescribing the “medication du jour”, he will tailor your particular treatment plan to fit your needs. He is first and foremost interested in his patients well-being and success. I cannot recommend him highly enough. He is such a personable and friendly man, and gets a big smile on his face seeing his patients thrive. Absolutely every bit five out of five stars!"
"Always kind, considerate and caring. It’s one of the best decisions I have made for myself and my family. Thank you!"
"Very clean place, everyone was very welcoming and understanding."
"Highly professional and empathetic"
"Dr. McLaughlin was absolutely incredible!! All the staff was so friendly and understanding!"
"Great experience here so far. Dr. Hubert really took the time to actually talk through my experiences and concerns, rather than jumping right to a generic solution."
"I continue to love this place. Every one I've met here is so caring. I'm beyond thrilled with the care they provide, the help they provide, and the excitement they share with me on my continuing journey."
"Dr. Tripp takes the time and listens to patient concerns. Not just a quick "refill, see you in 3 months", no. He is invested in making his patients lives rich and fulfilling again. Extremely professional staff, many locations across the valley. Serenity is one of a kind."
"I cannot say enough about Dr. Jennifer French! The support, her kindness and genuine care. I could not be doing this without her!"
"Very good experience with the Dr.'s and staff."
"He is very kind and helpful. The staff is great too. Thank you"
"Perfect facility. They are very busy so hard to find an appointment but once I got in, everything was taken care of on the first visit. Would recommend 👍"
"Dr Ru (as I call him) is fantastic! He truly listens to you and your needs. I’m finally getting some sleep!"
"The best group of doctors, nurses, and techs. They truly care about you. I've received so much support. I would highly recommend."
"Dr Brooks has been incredibly supportive since the day I first met him. I truly appreciate all that he has done for me."
"Brenda 10/10 would recommend she’s super awesome and very very understanding. She’s the a homie for sure but on a serious note. This is the first time I felt like someone actually listened and helped me in the way I needed to be helped with the correct meds and dosage and also taking the time to talk to me. She’s very professional and creates a safe space for one to be open and honest. One of the best I’ve ever worked with."
"Dr. R can't remember his spelling and staff have been extremely wonderful whole heartedly recommend them !!"
"Dr. Dahl is caring, kind, professional and very knowledgeable. I am forever grateful for the help they have given me."
"Felt acknowledged, genuinely listened to, and Daniel Plastino is clearly both knowledgeable and caring. All of the front desk and other staff have also been a pleasure to interact with. So far everything is five star. Update - October: After some careful exploration of treatment options with Daniel's helpful guidance, I have been pleasantly surprised to find a medication that actually works, in practical, real world contexts. In combination with meditation, working with sleep patterns for example, and some other practices, I feel more 'normal' than I have in years. I wasn't expecting such a clear and substantive positive outcome, so relatively quickly. It's early in treatment, but I have to say that I am immensely appreciative and surprised. One negative however should be mentioned - the protocols and procedures in place at Serenity that need attention with regard to prescriptions. I have had to wait nearly a month for a prescription for an easily available medication and that's not indicative of good practice in this area. The front desk/admin staff involved in this process are doing more than should be nessessary to work through and get things done. Please streamline the process and for God's sake, pay the admin staff better and hire someone to help if they continue to be so overworked at times. All that I've met have been professional and personable, and I do hope are treated as the assets (and pleasant individuals) that they are. Thank you. 🙏"
"This is one of the most fantastic places for Mental Health! From all the amazing front office Girls to the Nurses that make you feel like you're family. Best of all Dr . Froehlich helped me so much I feel like a Different person Mentally and Emotionally! There's also Rob who helped me with payments for Ketamine and TMS treatments not just a manger he's a Friend! Thank you to Serenity for giving me my Life back I will always be Grateful !"
"Very professional and polite staff, really made me feel comfortable right away, the office is beautiful and it didn’t take long for me to be seen at all. The girl at the front was very friendly and helpful as well!"
"This place has returned clarity to my life. My struggle is on going but, I can see now that I can handle whatever comes my way. Thank you Serenity!"
"Brenda is AMAZING! Her presence was very soft and welcoming and that made it very easy to talk to her. She listened to all of my concerns and validated me and explained everything in detail that was easy to understand. She knew exactly what to do for both me and my husband and I can say that it’s been over 18 years that I have felt this good about life and conquering all of my personal obstacles! Love the clinic and love Brenda!"
"Dr. French is a life saver! (Literally). She is so encouraging, empowering and loving. I’m truly so lucky to have found her! I highly highly highly recommend her and all the staff at Serenity mental health. Go grateful for Dr.French"
"Tommy had been a great asset to my health and wellness recovery! He listens and gives knowledgeable advice."
"Dr. Hubert is an extremely patient fellow. Though his priority is medical treatment, I have always felt comfortable with him and the rest of the staff, every six months or so. I almost don't want to say anything TOO nice (since I like keeping the good ones to myself, LOL), but I've been living here for 20+ years, since relocating from NYC, and this is the most competent practice I've encountered. Like, SRSLY WTAF, Phoenix. It feels more like a partnership with mutual goals than someplace I'd just go to spew. I have friends for that, but it's partly due to Dr. Hubert that I still talk to any of them. };)"
"Great help whenever I call I appreciate their hospitality and kindness thank you all"
"Honestly it’s hard for me to leave a review because mental health issues can be embarrassing but I want to because I felt supported and cared for by all of the staff, nurses and doctors at Serenity. They make you feel welcome and seen when you are in their office. Sometimes it’s so difficult to find help where you aren’t treated like a number or dollar sign. I hope anyone reading this will pursue the help they need to heal. Serenity’s staff made such a big difference in my life!"
"Michael Gower, M.D.He is amazing, He was patient, polite, and made me completely relaxed .After communicating with him, my mood improved a lot. He prescribed me some oral medications based on my condition and currently feels like my sleep has improved a lot, thanks to him in particular, I highly recommend if you have symptoms of deep depression like mine.Thank you Dr. Michael Gower!"
"I’ve been loving Serenity. Everyone I’ve met there is very kind and patient, even the nurses who take vitals are super sweet. I used to see Nicole Dressler, and I absolutely loved her, but that office was a bit of a commute for me. I now see Dr. Aaron Dahl and he is wonderful. Even just upon meeting him you can tell he’s a good, genuine person. Everything is super efficient and easy including the paperwork, scheduling, reminders, etc."
"Dr. Cragg is phenomenal! He actually listens to me, I've never had a Dr (especially not a psychiatrist) do that before. The TMS techs Chloe and Lani are amazing! I'm blown away by the amazing care and staff and Serenity. I feel so lucky I just happened to find this office while looking on Google. Highly recommend."
"Caring and concerned about patient wellbeing."
"Been seeing Scott Akridge for my routine ADHD checkups since moving out to the Denver area a year ago. He has been fantastic to work with, has been very knowledgeable about current advancements in treatment, and has shown genuine interest in my state of being and mental health. Would definitely recommend him to anyone who is curious about seeking counseling and treatment for ADHD."
"As always I am very happy with my care at Serenity! Thank you Jennifer Mandu for all you do for me! 💕💕"
"Dr. Landmark was amazing. Easy to speak to and with. Was able to see what options were best for me. All around great experience."
"Dr. Ben Shapiro is a psychiatrist who truly cares about his patients' well-being. He combines professionalism with a deep sense of empathy, making him an excellent choice for anyone seeking compassionate mental health care. I highly recommend his services."
"I’ve had a great history working with Jennifer madu—I’m not sure if I’d still be a patient at serenity if it weren’t for her. She’s very supportive but she tells it like it is and has really helped me with my mental health."
"Dr. Lundmark is an amazing man. He truly gives you his attention, and is open to any suggestions I may have. I truly feel safe and valued with him."
"Going to Serenity Mental Health has changed my life. After the ketamine treatments, and adjustments to my medication. As my wife said welcome back it's been about 10 years. I think all the staff were excellent. Thanks to Jenn my Provider and McKenzie, I think her name was, she was the nurse that did my ketamine. I now have my life back. I can't remember the last time I was this happy."
"I was/am very happy with Serenity."
"Dr. Benjamin Shapiro has been a game changer for my mental health. I feel like I'm making a lot of progress with his help. He is very wise and has excellent judgment when its a tough call. He is really professional and his office is well put together with great staff. He takes your health and safety more seriously than any of the other 6-8 psychiatrists I've seen. He's not perfect but I don't think you could ask for a better psychiatrist!"
"Dr. Gazda was very nice and professional. The staff was super friendly and welcoming. It was a very good experience"
"Dr Froelich IS great. I feel listened to by him and his staff and I can tell they genuinely care about people."
"I've only had positive experiences here. I can't believe it is rated so low. Amazing staff!"
"Dr. Lundmark is the absolute best! I've had a lot of improvement since seeing him. The staff is always so welcoming and helpful. I did TMS here and it was a great experience. I definitely recommend!!"
"My journey is long, difficult and still ongoing. But, with the staff at Serenity, I am getting better everyday. Beth Martin-NP, Vivicca, Leneigh, Bella, Sarah and Morgan, have shown me that I have value and purpose. All the staff cares, and will do their best for you. Serenity is amazing."
"I’ve been seeing Dr. Dahl for over a year now and words fail me in expressing my gratitude for his tremendous care, his remarkable patience, and his consistent desire to find the right solution to my goals and concerns. I don’t consider myself to be a high priority patient by any means, yet that has never stopped him from treating me as if I were. My first impression last year has become a redundant experience, as each appointment is one that is consistent with my first, never falling in value. I’m lucky to have found such an incredible doctor, backed by an equally amazing team and facility to support such an incredible cause and vision. So thank you Serenity Gilbert."
"(Edited to say: I came in bawling from emotional stress among other things. I’m surprised to see all the negative feedback. Make your own decision but my experience was excellent. They also have 5 sets of living room furniture that looks really nice.)The staff here has been incredible from day 1. They truly care about your well-being. My quality of life has had a dramatic change since seeing Toululope and then completing TMS therapy. It’s intense but worth every second. Trust them and the processes. If you’re truly looking to take back your life, this is the place!"
"Brenda is awesome! She listened and helped me understand a lot."
"I appreciate Dr. Ruiloba for his listening skills and interpretation of my medical history. He is easy to talk to and very knowledgeable. He is really caring and does not push for unnecessary medicines. The whole staff is friendly and polite. I want to thank Pooh and Meka for their amazing customer service. They have treat me with compassion and empathy."
"Dr. Brooks is one of the best doctors I have had in my life time. The nurses are just as amazing. I haven’t had any issues and everyone at Serenity has helped me with anything that I needed."
"I love Jenn! She genuinely cares and connected with me right away. She takes the time to explain mental health options and decide on an individualized treatment plan. I'm not sure what the other reviews are complaining about. The front desk always answers quickly and has a professional warm staff, I haven't been pressured into TMS, meds have been sent to the pharmacy same day, and the no show policy is comparable to other offices. Serenity has been great for me!"
"Dr. Tripp is always there for me and is very understanding and helpful."
"Everyone at Serenity is very nice and welcoming. Dr McLaughlin has been my Dr for a few years and when she moved over to the new office, I go to that office now."
"Efficient and quality care"
"Amazing experience, very knowledgeable staff, would have stayed longer if I was not moving!"
"Having been going there for a year now. Always a good expirence. Staff is always so nice."
"Great experience!"
"Everyone is so kind and courteous. Very friendly..they really take the time for you and your needs ..very understanding ❣️"
"Have not seen a doctor in years and this place for my mental health was amazing. I appreciate the staff and doctors for absolutely giving me my life back. It means a world of difference."
"Professional, listens, understanding and helpful."
"The center is wonderful! The doctor is amazing! Really listens to what you have to say! Very very helpful!"
"Absolutely love this place. It’s so calming just walking through the door. Hours are the most flexible I’ve ever heard of and staff is all so nice and understanding"
"I felt comfortable. Dr. Lundmark was very professional. He is receptive to my concerns and needs"
"Very professional"
"All of the encounters I’ve had here are beyond expectations!"
"Brenda 10/10 would recommend she’s super awesome and very very understanding. She’s the a homie for sure but on a serious note. This is the first time I felt like someone actually listened and helped me in the way I needed to be helped with the correct meds and dosage and also taking the time to talk to me. She’s very professional and creates a safe space for one to be open and honest. One of the best I’ve ever worked with."
"This place is amazing and my Psychiatrist is the best I ever had she is a very sweet And understanding I would rate her a 5 Stars all day she's very good and am glad I met her 😊"
"Just began this journey to improve my mental health and this was a great place to get started. The environment as well as the staff felt both very welcoming and comforting for a, “First timer.” Dr. Hubert gave me the time and attention I needed to address my problems as well as the next steps to take towards improvement. Thank you again to not only Dr. Hubert, but to all of the staff at Serenity."
"Priscilla is always amazing when I see her. Good personal conversations that make me feel heard about my medication and I’m very comfortable with her! She is not judgmental in any way and I’m so happy I was given her as my psychiatrist."
"Dr. Ruiloba is an utmost professional of the highest caliber. He listens to the patient, thoroughly, and prescribes accordingly. He is accommodating, and you will not find another psychiatrist with a better bedside manner. Rather than just prescribing the “medication du jour”, he will tailor your particular treatment plan to fit your needs. He is first and foremost interested in his patients well-being and success. I cannot recommend him highly enough. He is such a personable and friendly man, and gets a big smile on his face seeing his patients thrive. Absolutely every bit five out of five stars!"
"I wish I found these guys years ago. The office staff and Dr J Tripp are incredible and truly make you feel cared for and valued. It's so hard to find Drs that feel like they care about your wellbeing - most make you feel as if you're a walking insurance card. You're never rushed here and they truly take the time to make sure you're at your best. I'd give them ten stars if I could."
"Very informative"
"Brenda Galvez is a caring and generous person. She always is so invested on how you are doing and how she can help. I recommend anyone that is needing help with medication for depression or anxiety to go through serenity."
"Dr. Scott is kind and attentive, I trust him and he has gone out of his way to assist me when I had insurance difficulties. Highly recommend."
"She is alway alert, kind and listens. I thank God I chose dr Stegner. She is amazing!!!!"
"I am fortunate to have been referred to Dr. French. I am grateful for this practice."
"I've been in mental health as a provider and as a client. Tommie is knowledgeable, calm and listens. Really great guy and glad to be working with him."
"Dr. Prussing and the staff are so kind and respectful. I am grateful to be a patient here."
"Wonderful staff, very welcoming and attentive. Courteous and helpful."
"Great guy, listens well."
"Dr Elisa is one of kind individuals that I enjoy seeing when I have an appointment with him. He's very nice and respectful and have no complaints or regrets. Thank you doctor for all you do for me."
"I truly appreciate the care and attention serenity has given me. Not only did they listen they took my concerns seriously and have put me on a path to wellness I’ll never forget."
"He is kind, compassionate, committed to my care, and is warm, empathetic, supportive of my choices and decision making skills. I feel like i have a true advocate with him as my provider."
"I definitely recommend. Staff were nice and welcoming and psychiatrists were helpful and understanding. The lobby was decorated in a way that was calming and comfortable."
"Dr. Lundmark is an awesome doctor always smiling and listening and understanding everything I say. My whole life has changed in one month with the help of Dr. Lundmark,"
"Dr. R can't remember his spelling and staff have been extremely wonderful whole heartedly recommend them !!"
"The staff at Serenity are amazing. They truly care about you & your well being!"
"Very professional and polite thank you for helping me.I will recommend friends and family..."
"Office personnel is very nice and helpful. Dr Brooks listens to me, acknowledges what I have said and helps to figure this out."
"He showed a genuine care and concern for my mental health and well-being."
"I feel so comfortable sharing in this space and everyone is so nice and friendly."
"I was treated like I was special! It’s a great experience, as usual 😊!!"
"Elizabeth Zeker is great, she listens to what’s going on, and gives great options. I’ve never had that with a psychiatrist they usually just force you to do what they think works"
"Priscilla is an excellent provider. I highly recommend Serenity mental health center."
"So far I am loving the experience. Talking about my past is difficult, but knowing that I have an advocate now that is helping me create a treatment plan is a very rewarding feeling. I look forward to continuing to work with Dr. Lundmark."
"Brenda was very accommodating and cognizant as a medical professional. I would absolutely recommend Serenity for anyone looking for answers with their mental heath"
"Dr Stegner is so wonderful! She listens, she is certainly concerned in my well being and treatment! Thank You."
"She really helped me to understand the importance of taking care of my health and making that more of a priority in my life, and things I can do to combat my mental health issues."
"Dr. Jennifer French is first provider I have fully been able to trust with my mental health. She is caring, attentive, compassionate, and she listens! She possesses all qualities that are an absolute necessity for providing mental healthcare. She is my top recommendation to my friends and family. I truly enjoy our appointments together. She is honest, validating, and non-judgmental. If you are looking for an incredible place, that is relaxing, but encompasses kindness and integrity - Serenity is your place!"
"Im writing this review mostly in regards to TMS tech, Chloe. She is a superstar. I did 36 TMS sessions and seeing her was my absolute favorite part of the entire experience. She is so kind and warm and I’ve never felt more comfortable expressing my feelings to anyone else outside of my husband. Seeing her on a daily basis helped me build my confidence as a patient and as a person. She encouraged me in my goals, validated my concerns and feelings, and just offered an understanding ear when I needed it. I truly believe that Chloe is 90% of my mental health recovery and the rest may be due to the tms and medication. A true angel on earth. If you are considering doing TMS here, I would highly suggest requesting her personally. The serenity office itself is not amazing. It’s hard to get a hold of anyone on the phone, sometimes I’m on hold for over 45 minutes to get to a representative and they’re only that, a representative. There’s no direct phone line for your specific office. There was also a change in many personnel during my time here, which isn’t great for mentally unstable folks. I did like dr. Andrew, but she left. Dr. Cragg has been able to help me with my current situation and I am forever thankful. But truly, Chloe single-handedly makes Serenity a 5 star establishment. The world is a much better place because Chloe exists and cares about what she does. There are not enough words to truly express the depth of my gratitude."
"I really enjoy the sessions I have with Jennifer Madu. She's very caring and she understands what I'm saying even if it's hard for me to explain it sometimes. She is easy to talk to and attentive to my concerns and gives me reasonable solution for the things I am going through."
"Jen is patient and caring"
"I can’t say enough good about this place. Everyone here is so kind and helpful, from the receptionists to the back office assistants, to the people doing prior authorizations, and especially the physicians. I never had any issues with my prescriptions, my insurance was handled seemlessly, and the back office staff went above and beyond when I needed paperwork such as FMLA. It was always easy for me to contact their office for appointments, medical records etc… I just want to say great job and let them know how appreciated they are for helping people during difficult times in their lives. I am very thankful to have found them!"
"The staff are also so welcoming and helpful. Dr. MCclure is amazing and I love that he has such a perosnal touch. This is not common from my experience in Pysc's. I definitely recommend."
"Beth was incredibly supportive and effective. After our session I felt a huge weight off my shoulders. It was tremendously helpful and i will be a frequent patient"
"I love how transparent she it!"
"Serenity has been part of my care team for years now. They have stood by me through some really tough times, and I know they'll be by my side as I go through life's ups and downs ahead."
"I think you guys are great. Everyone was very nice and listened to help with a plan to help the issues."
"I’ve had a pleasure meeting Beth! Beth’s definitely above the rest… It’s hard to find great care these days Beth Martin made it easy with her plan for me But seriously she knows her stuff And i trust her knowledge and expertise to get me where I need to be. The whole experience from check in and on has been very helpful and pleasant…her staff is awesome and will make you feel welcomed…she actually listened to what I’ve had to say and was able to diagnose my real issues and find the right approach!"
"From the comfortable office setting, the courteous and kind receptionists, and intelligent and compassionate doctor, I couldn’t ask for more. Thank you. Also-my prescription was sent to the pharmacy and ready to pick up within 5 hours of my appointment, seems pretty reasonable to me."
"I have seen many psychiatrists,and have felt like just a number, they didnt listen to my input or feelings. Dr. McClure has been a Godsend, he sets the standard and really raises the bar for the rest of them, I have struggled for years with multiple issues, Anxiety, depression, bi-polar, anger, insomnia, When I first saw Dr. McClure, I was taking an unbelievable amount of Xanax. Together we have tapered it down tremendously. And I say we, because my mental state of mind and voice mattered. We haven't always seen eye to eye, but he explains why he does what he does. Dr. McClure truly cares about his patients and their families. I still struggle on occasion , but look forward to my appointments with Dr McClure. He is very knowledgeable, understanding, and caring. I would definitely recommend him to anyone. I will continue to see Dr McClure, he is the best out there Respectfully, Thomas Largo Jr . I am posting again, because I'm hoping my experience's with Dr. McClure can benefit and give hope with those who are struggling with any type of mental or behavioral issue. I trust Dr. McClure a lot, I am 59 years old and have been through multiple issues, anger, anxiety, depression, bi-polar, marriage issues and other issues. Even when I had no insurance, I still continued to see Dr. McClure, and Serenity worked with me on payments. I have seen many different psychiatrists and I know we are all different and have and deal with issues differently. The difference between Dr McClure and others is he is a true professional and has a genuine care for his patients and listens to his patients and speaks to them with sincerity and with their well being being his ultimate goal. I look forward to my appointments with him. I would highly recommend him to anyone who is struggling in their attempt to get the help they need. You will not regret it Best wishes and stay strong Sincerely, Thomas Largo Jr"
"Dr. Brenda is so down to earth! I always feel genuinely cared about. The staff is the most friendly and always listens to you as well"
"Dr. Danny McClure is simply in a league of his own. That’s the honest-to-God- truth. The type of man who would never claim credit and walks in humility. As a combat veteran I’ve been subjected to some of the most sub-par and and bureaucratic providers for past decade at Veteran Affairs before, so I have a vantage point for contrast. Saved my life in more ways than just physical. Absolutely blessed to be on his patient roster."
"Dr. McClure is by far the best doctor in Arizona! Fantastic bedside manner, caring, compassionate and truly a genuine doctor who cares for his patient’s well being. Words cannot begin to express my gratitude for the entire Serenity Mental Health Center employees and Dr. McClure."
"Very caring and genuinely nice people at this facility."
"friendly and caring staff"
"It was amazing. Everyone was super helpful and understanding."
"Beth was awesome! She listened to my concerns with the integrity of creating the best possible plan of action"
"I highly recommend Tanner as a psychiatrist and honestly the serenity staff as a whole. Tanner helped me find the right medications that worked well together and helped me out tremendously with my depression and anxiety. He’s very knowledgeable and listened to me and my needs. I highly recommend him."
"Thanks to my TMS therapist Alex I finally get to start my day positively and smiling which hasn’t happened in a long time. I’m the most grateful for being able to start my day this way everyday. If it’s not for the therapy the company sure does the trick thank you so much I hope you get to see this!"
"Updated Review I’ve had two appointments so far at Serenity and it was a complete 180 difference. My previous review was very poor due to a significant scheduling issue that lead to massive delays. My two appointments since then have started on time without issue. Echoing my previous review of the staff, everyone is friendly and professional. That was never an issue and I hope it remains that way. The doctor that I’ve been working with takes the time to listen and help me navigate through situations and thought processes so that I feel significantly better and am making progress on achieving my goals."
"Dr. Lundmark is so understanding and personable. Would definitely recommend to anyone looking for a good mental health doctor."
"Beth is super nice and helpful every time! Would recommend to anyone seeking help."
"Everyone is so friendly and professional. They took very good care of me, from the moment I called to make an appointment and after I left. Sarah was amazing and she made me feel safe. Great service overall"
"Micah was very kind, attentive, and caring. I never felt judged or looked down on. He made me feel very excited to be cared for by the serenity clinic. Thanks for taking such great care of me, Micah! I would definitely recommend this clinic because of their excellent client service."
"Great experience so far, I absolutely love everyone who has helped me there. I would recommend to anyone who needs some help with their mental health. Benjamin Shapiro was very kind and helped me get on the right medication."
"I have been struggling to find a physician that truly cares and actually listens. If you need a psychiatrist, I would highly recommend Dr. Landmark to anyone who is seeking a compassionate environment and quality care. Office staff and support personnel are also top notch!"
"Best place I’ve ever gone to. Out of everyone I’ve been to this is by far the best place. The kindest staff members, the second you walk in you feel safe and welcomed. The smell is also weirdly comforting? I love this place so much and my psychiatrist is the best. I’ve only gotten better ever since I came here. I see Tyler and she is by far the best psychiatrist, she’s so understanding and just has a very welcoming aura. 👍👍👍"
"Wonderfully caring and thoughtful professional Team! Dr French has been great to work with and she has lots of resources."
"Everyone greeted me with pleasantries and was so nice. I felt at ease. Something you need to feel when you're seeing a new doctor. Very nice experience 👌"
"One of the best sessions I have ever had, completely restored my faith in receiving help with my mental heath! Dr. Mahmood “Emon” Hossain was amazing and I wish he was going to continue to be doctor. Thank yall so much for getting me in so quickly and getting everything handled so easily and without a headache."
"I had my first visit at Serenity Mental health and spoke with Dr. Hossien. I was a bit apprehensive and my anxiety was really bad because I didn't really know what to expect. I've seen other psychiatrist before and really never had good experiences with them. However, after I arrived I was still anxious but when I was talking with Dr. Hossien my anxiety calmed down. What I loved about him is that he was actually listening to me, he showed empathy and understood what I felt. He explained everything in detail answered all my questions. I felt safe and the staff showed me compassion. I left feeling very pleased with Serenity Mental Health. And I feel so optimistic that they will help me get back to feeling better and getting my life back. Thank you to Dr. Hossien and staff. I would highly recommend Serenity Mental Health."
""Today start your day with a smile, calmness of mind, coolness of emotions and a heart filled with gratitude." -"
"Mah is amazing very kind knowledgeable and down to earth . Highly recommend her to anyone"
"Danny McClure ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
"Front office and medical assistants are friendly and professional. Dr Gower is efficient, knowledgeable and compassionate."
"Elizabeth Zeker is a great listener and is very good at what she does. She always puts me at ease."
"Dr.Lundmark is very good at listening to my concerns and needs. His easy demeanor is definitely makes our appointments more pleasant. I'm happy to have found a place where I feel my individual needs are being met."
"My experience with Serenity is great, I fill like making improvements and getting better each day. Thanks to doctor Lundmark and his fastastic staff. Thank you"
"Serenity is only place that Honestly helped me I have seen many therapist and all they do is change or add more and more medication Serenity offers TMS which has been the Best thing it completely changed my Life my thoughts it maded a big difference of my PTSD for the BEST I am so Thankful for them"
"I really enjoy my time talking to Mah and her staff. She honestly listenens to what I'm saying and I feel very comfortable talking to her. The office is extremely clean and the staff there are so nice to talk with."
"I could not recommend Serenity enough! Seeking help for your mental health can be scary but everyone at Serenity made the environment feel so safe and welcoming. I’ve been to many clinics where the nurses and technicians were passive aggressive or flippant but that has not been my experience with Serenity, all the staff are so kind! When I started a new treatment, a technician took time to talk me through the process which definitely helped ease my mind, I always felt like I was in good hands and being listened to!"
"Tessa is so gentle and kind. Dr Gower is a good listener and gives me pros and cons to certain questions I pose."
"Priscilla is such a caring provider and actually made me feel like my concerns were valid. I have a long history of a variety of health issues which has taken over a decade to get diagnoses for due to doctors always dismissing my concerns and early warning signs only to be diagnosed at a later date when symptoms flare up. It was such a breath of fresh air to be believed the first time. The whole staff is also very kind and welcoming. Happy to have found a place to regularly go to for my mental health care."
"The most caring, compassionate, knowledgeable mental health center, Serenity Mental Health has provided a safe space for me to get the mental health care I need. Everyone is looked at by their individual needs. No cookie cutter one way suits all. Five stars is not enough. Dr Gazda is my doctor. And he is very knowledgeable as to what will help me with my mental health. I am grateful to have him as my doctor. I have recommended Serenity and my Dr Gazda to other people that I know would benefit."
"The facility was super clean and calming, staff was so kind and helpful."
"Dr. Stegner is amazing. She truely listens and helps you work through what you are going through."
"Brenda really cares and is very compassionate about the work she does and the help she gives her patients ."
"I had a wonderful experience with serenity, Tommie is a great very knowledgeable psychiatrist he took his time to listen to me and time to explain, I immediately felt comfortable. All the staff was kind they were all helpful and patient. You can tell they truly care I highly recommend!"
"Serenity has been a blessing for us. We love everyone there."
"Both staff and doctor were very friendly and helpful"
"The staff here is incredible. the treatment is different from anything I’ve ever experienced. The results take some time. But if you stick with it, you will see results. My life has been completely transformed for the better. I’ve been in therapy for years and prescribed almost every depression/anxiety medication available. Nothing worked. Ketamine & TMS was literally my last resort. Now I feel better. My thoughts are better. My outlook is positive. I have more energy, losing weight. Sleeping better. My ability to manage stress and emotions is finally something I can handle. If you’re suffering with depression and anxiety I highly recommend this treatment. It is a large commitment, but remember, you are worth it! My tech, Ceirra. Saved my life. Thank you Sarah. And all of you at serenity!"
"Very caring and they will help you get what you need to get your life back. I'm glad I was able to get there and gave me different options to get my mentql health back."
"Brenda is always so nice when I go in. She has made sure to get me on the right medication and dosage."
"Serenity Mental Health has helped me greatly with the plethora of different modalities in treating my PTSD, OCD, depression , and anxiety. This is one stop that I am glad I made in my path to better mental health."
"Dr McClure is a 10/10 for looks and 9/10 as a dr"
"I immediately felt at ease and heard when meeting with the very competent staff at Serenity."
"Great experience. Super comfortable environment and Beth Martin was excellent!!!"
"Really cared for my needs and completely informed me on all my treatment options and gained my trust . I made a treatment plan unique to my needs and gave me peace of mind that I would be taken care of and get better. Thank you so much my family also thanks you."
"It is difficult to accept much less treat a mental health deficiency, but I felt relaxed and welcome as soon as I walked in. Dr. Lundmark has kind eyes (if you know, you know) and he actively listens to you without making you feel like you are talking to a drone. Just listing aspects of bad experiences that have caused me to stop treatment in the past. I went in with an “all my life I had to fight” level of anxiety, and left feeling like my concerns were heard. Definitely recommend. Good Luck on your journey to mental health, this is a nice place to start/continue it."
"Ma really seems to care about her clients, the whole place does. You can see the passion she has to help and it truly makes a difference. Thank you Ma!"
"I’ve had the opportunity to work with three providers at Serenity (only stopped working with the first two because of scheduling conflicts), and have been in great hands from day 1. Dr. Akridge has been excellent, and a great fit for working professionals who need to manage the balance of work stress and home life. I highly recommend him!"
"Scott Akridge is fantastic!"
"Amazing doctor, knowledgeable, compassionate, smart, and a great listener. I highly recommend her."
"Dr. Brenda Galvez has been an amazing therapist! I am so pleased with her care. Thank you!"
"There has never been a time that I have dealt with this time and I have had a bad experience. They are always so kind and understanding and even when I was having a rough time and my Dr was not available the nurses listened to me and made me feel like I mattered!! Thank you all for all you do. Dr. Lundmark is very understanding and try to find best solutions for the issues at hand. He's sympathy and understanding makes me feel heard and understood. Thank you"
"My therapist was very patient and understanding. He listened to me and took action right away"
"The staff and physicians have been great to work with. I think they take the time to figure out what isn't working and listen to make changes. They have been gentle handling our patients and we feel seen and heard. I truly think they care about helping others get better."
"These guys are great. (They were awesome during the covid scare) They always make sure you're attended to. I just love the way I'm treated here."
"Dr. Lee knows his craft. He’s open to collaboration with patients and is creative in his solutions."
"I felt like Brenda was very knowledgeable and really listened to me, I’ll definitely be back!"
"Beth Martin is wonderful. She is extremely easy to talk to and genuinely cares about her patients."
"I felt heard and cared about. I felt like that truly wanted to help me"
"Teejay Tripp is very helpful."
"I had a great experience with Serenity and Dr. Hossain. They were able to assess me and assist me in coping with my needs. They provided lots of information and education on how to manage my diagnosis. They are well organized and the lady at the front Desk is very thoughtful. They have appointments starting As early as 6 am which was helpful due to My job. I did have to wait for a long time, but that is to be expected when initiating services. My appointment was scheduled at 7am and left a little before 9am. I plan to continue receiving services and appreciate the support they have provided. They are in a professional building and on the 5th floor incase you feel a little lost. Just park in the parking garage and head to the second set of elevators."
"Dr Hossain was amazing. Very genuine and caring about my issues. The entire appt I felt he was truly trying to help me. Left my appt feeling 100x better than I did going in."
"I have been to more psych offices than I can count, and this one is the best. I might sound like a commercial, but I assure you I am a real person with very real emotional problems—including seeing new doctors, because I feel they never actually care about me. I don’t feel that way at Serenity. They actually want me to feel better, not just my money. I would absolutely recommend them to anybody who wants somebody to really listen to them, spend time with them, and try to help."
"Never have a bad experience. Every time the lady at the front is so nice and the rest of the staff is kind and always smiling. Dr Tripp is great and actually listens. Helped me for the last few years and I’m forever grateful."
"I have had a wonderful time working with Serenity to improve my mental health and overall well-being. The staff are very friendly, compassionate, and knowledgeable. It feels like everyone there is rooting for you and the overall vibe is supportive and caring. I highly recommend Serenity for general psychiatric care as well as ketamine and TMS treatments."
"I have been coming here for awhile now and they are always so friendly and nice Dr Tripp always listens to my concerns and we are able to come up with a plan for me to feel better. I have been to many places for the years I have been dealing with my issues and this is by far the best. Many thanks to Dr Tripp and his staff."
"Elizabeth is amazing, listens to my needs and helps detail out a plan. Eat decision I ever made was setting up the first appointment."
"On my first visit, I knew I was in a good location within minutes of checking in. The staff is incredibly friendly, genuine, and easy to converse with as terrifying as waiting rooms might be. I am ecstatic to have been directed toward Serenity, and Dr. Beth Martin in particular. During each and every one of my appointments, she has always been attentive and helpful. I always feel comfortable sharing with her. Thank you Dr. Beth Martin and Serenity!"
"Dr McClure takes time to really listen and help find the root of concern. Not just treat a symptom, but to really understand why things are happening and develope coping techniques toward feeling better and a path toward recovery."
"Very comfortable environment with a truly attentive and understanding staff."
"Everyone here has been such a pleasure"
"My Doctor is very understanding and compassionate. I have always looked forward to my appointments with her."
"Experienced and thoughtful service"
"A welcoming atmosphere. The service I received was top-notch and the staff members were friendly and professional. They took the time to listen to my concerns and provided personalized recommendations."
"Serenity came recommended to me by someone because they accepted my insurance (Tricare) and after reading the other reviews and going through the services that they offer, I didn't hesitate to reach out. I've never been more glad I did. The initial screening was easy and finding out that they have Saturday appointments which keeps me from having to take off work was an even bigger plus! They got me in at the location closest to my home, within a few days of my screening and I felt like I was actually listened to by the provider. Dr. Gazda listened and together we came up with a treatment plan which has begun my healing journey. The staff there are so AMAZING! You aren't just a patient with them, you are treated as if are a welcomed visitor. I love this place and I will not be going ANYWHERE else for my mental health again!... UPDATE: I'm sorry to say that my Dr is leaving the office but in the less than a year that I've been going to Serenity, my life is transformed into being a beautiful world!"
"I have had addictions and depression for a long time but with the help of serenity I was able to overcome both my problems making me feel like myself again. One of the best experiences/help I have ever received."
"Dr Pressing is amazing! I always leave feeling so much better. She listens to my concerns and obviously helps to make it better. Highly recommend!!!!"
"Always such a positive experience at Serenity Mental Health Centers. Very kind, accepting, and understanding people. Highly recommend!"
"The whole experience was top notch."
"Everyone is so nice and everyone wants you to succeed on your journey to having a better mental health."
"I enjoy my visits, no problems staff is friendly, the doctor takes his time and understands."
"Dr Hossain is amazing. He is very patient an passionate about his work. He is very informative an always aims to deliver the best treatment for his clients. I highly recommend Dr. Hossain. As a whole, the team at this location are impeccable. They are patient, warm an caring. They treat you like a human being an not a patient. I could not ask for a better team to be in my corner."
"Dr.Clay is the man. He listens - no judgment - and adapts my treatment plan to me. Like the things I actually do and not the things I’m “supposed” to do."
"Sarah was great to talk to and was so helpful in making a great plan just for me."
"Jennifer was phenomenal! This was my first time seeing a psychiatrist. She is amazing at her job, and she truly cares about your well-being and your loved ones."
"Beth is amazing! She is very compassionate and genuinely wants to help you."
"So far this facility has been over the top with their care and treatment of my needs. I'm a new patient and I'm excited to see my growth and to be completely chemically independent. The staff is amazing and the doctors I have spoken with take the time to help you understand the underlying issues. They don't just talk to hear themselves like other doctors I have seen. Since I'm new to this I will follow up with my results at the end of my treatments."
"Dr.Madeline was very attentive and caring with me, she answered my questions and explained everything that was important for me."