Patient Reviews
Patient Reviews
We know that sometimes taking the first step is the hardest. Finding the right providers to entrust your mental health can be difficult. But we want you to know that at Serenity Mental Health Centers, you're more than just a patient, and you can trust we'll give you the attention, respect, and care you seek. Whether you're looking for help for yourself or a loved one, we encourage you to browse the reviews of our past and present patients to get to know our team and what we're about at Serenity.
"Very personable and easy to talk to and work with."
"Dr. Shapiro spent a great deal of time with my daughter on her first visit, who has been diagnosed with Bipolar I and OCD. He was very thorough and interested in what she has been through. I really appreciated his concern and time."
"Dr MD Shapiro and the Team Work of this Center : Wonderful and they feel empathy and the Service is Excellent."
"Ben Shapiro and his staff are excellent. I am not saying this lightly. If you have an opportunity, go see him as he is an M.D. and is highly experienced. A long story short, I've had a difficult year but he has helped me with rest and methods to help me healthily tackle issues we face on a daily basis. HIGHLY recommended. Your mental health is important. Ben knows this and will help you."
"Dr. Shapiro was amazing he listened to me and made me feel heard and understood. Thank you."
"Dr. Benjamin Shapiro has been a game changer for my mental health. I feel like I'm making a lot of progress with his help. He is very wise and has excellent judgment when its a tough call. He is really professional and his office is well put together with great staff. He takes your health and safety more seriously than any of the other 6-8 psychiatrists I've seen. He's not perfect but I don't think you could ask for a better psychiatrist!"
"Dr. Ben Shapiro is a psychiatrist who truly cares about his patients' well-being. He combines professionalism with a deep sense of empathy, making him an excellent choice for anyone seeking compassionate mental health care. I highly recommend his services."
"Great experience so far, I absolutely love everyone who has helped me there. I would recommend to anyone who needs some help with their mental health. Benjamin Shapiro was very kind and helped me get on the right medication."
"Dr. Shapiro is so knowledgeable and really cares about his patients. I have been on Benzodiazepines for over 15 years, super scared to come off of them but he helped me figure out the right way for me to taper without being uncomfortable. The rest of the staff members were super nice and easy to talk with. I would highly recommend Serenity to anyone looking for people who genuinely care about your mental health!"
"I moved to the care of Dr. Shapiro when Dr. Nyberg transferred out of state, and my care is as excellent as ever. When I came out as trans they immediately referred to me by my chosen name and pronouns. I received ketamine treatment this year at Serenity and it has helped me gain a healthy perspective on life that I never thought was achievable for me. I will always recommend this establishment to my friends and family."
"Doctor Benjamin Shapiro is the most outstanding! Amazing! doctor I have seen in many many years he's just the best! I highly recommend him to everyone for sure he's a 5 star doctor. Thank you so much doctor Shapiro!"
"They are so comforting, understanding, patient!!!! Can’t say it enough!! Dealing with mental health is expensive, they work with you on the financial aspect. Dr. Shapiro is amazing, patient and calming. All the staff is amazing!!!!!"
"Dr. Shapiro was very professional and caring. He found great solutions and didn’t pressure me into any medications. Thank you for all of your help."
"Dr Shapiro was very friendly upon my first introduction. He was very welcoming and very helpful in accuracy assessing myself as well as my past experiences and offering pertinent advice on how to proceed. Serenity Mental Health projected an air of understanding the moment I walked in the door and the office didn't feel like a doctors office so much as it felt like stepping into a friend's home to chat. Top marks in all areas."
"Dr Shapiro has been instrumental in my recovery from Insomnia and Anxiety post covid."
"Dr. Shapiro is a great listener and always makes me feel like we’re working as a team to take care of my mental health."
"Dr Shapiro was incredibly helpful and I felt actual care from him."
"I just completed a round of TMS with Serenity and had a wonderful experience! Mah Mekolle was great, I was lost and late my first appointment and feeling distraught, she very skillfully talked me off the anxiety ledge. Lance was great at getting my appointments set up and helping me get insurance approval. Katie, my TMS Tech was fantastic. She was positive, cheerful, outgoing, and she met me with a big smile everyday. She made the whole TMS process very comfortable and was sensitive to any particular needs I had that day. I very much enjoyed the relationship we built throughout the TMS process and I learned so much from her in the short time we were together. I especially loved her little surprise she put together for me on my birthday!!! Dr. Shapiro and the rest of the staff was also very personable and knowledgeable. The best part is the end results, I am completely off my antidepressant medication and still feeling good. I was very pleased with the experience overall and would highly recommend Serenity Health."
"My experience at the Holliday clinic has been nothing but positive. Dr. Shapiro listens and explains things thoroughly to me. From the moment I called with questions, each person I have spoke to and had interactions with has been nothing but positive. I am so glad that I have chosen this type of therapy (TMS & Ketamine) to help me with depression & suicidal ideation."