Patient Reviews
Patient Reviews
We know that sometimes taking the first step is the hardest. Finding the right providers to entrust your mental health can be difficult. But we want you to know that at Serenity Mental Health Centers, you're more than just a patient, and you can trust we'll give you the attention, respect, and care you seek. Whether you're looking for help for yourself or a loved one, we encourage you to browse the reviews of our past and present patients to get to know our team and what we're about at Serenity.
"My visits with Dr Stegner are always inspiring and helpful"
"Everyone is so nice. Thank you I appreciate all of your help"
"I felt very heard. I was also very grateful that Dr Stegner did not use one size fits all therapy. She took the time to listen and is helping me build on my strengths."
"Therapist was pleasant, caring, polite, understanding. She definitely listens to you."
"Dr Stegner is fantastic! She has made a huge difference for me and highly reccommend her."
"Dr. Stegner is very wise, caring and inspiring. I am truly grateful to have someone like her to guide me through life's difficulties."
"She is alway alert, kind and listens. I thank God I chose dr Stegner. She is amazing!!!!"
"Dr Stegner is so wonderful! She listens, she is certainly concerned in my well being and treatment! Thank You."
"Dr. Stegner is amazing. She truely listens and helps you work through what you are going through."
"I have searched for quite a while to find the right person, and I definitely have done exactly that with Dr. Stegner. I always leave her place feeling on top of the world. Great staff, environment, with lots of positivity and encouragement. She definitely gets a high recommendation from me."
"Thank you Dr. Stegner Most Psychiatrists are more concerned with what meds to put you on rather than why you need the meds. Not being a therapist I was prepared to simply give a list of symptoms to see if the modalities they offer would be a good fit. To my surprise, Dr. Stegner listened, asked questions and shared with me on a level that made sense and that I could hear. She went over the TMS and Ketamine treatments offered at this facility and took the time I needed to be heard. The girls at the front desk are amazing, polite and empathetic. The office is clean and bright. Every one I spoke to went above and beyond making me feel absolutely comfortable with my decision."
"I had a great experience sitting in with my update check-in. Dr. Stegner is always helpful and provides me with great insight into my progress & challenges that Im experiencing and working through. Anthony Arrington"
"Dr. Stegner is so helpful. She listens and suggests all options including non med ideas."
"This place Serenity mental health has been a true help to me from their awesome doctors to the back office staff who always make you feel welcome and cared about and Dr. Stagner has been a true godsend! I can’t recommend this place enough. Awesome doctors and awesome staff!"
"The care here is top tier. Dr. Stegner and Dr. Gazda have assisted and listened to all my concerns and done their best to start my recovery. Great place for any mental health concerns."
"I like this office and the staff. Dr Stegner is very good at what she does and I’m comfortable with her direction."
"Dr. Stegner is wonderful to work with - she is very professional, kind, and cost-conscientious. She is willing to see me as often as needed, and I have never experienced any issues with getting my refill prescriptions (which I cannot say for any other doctor I have experienced thus far - example: I was running out of my medication, called to get a refill prescription, and wasn’t responded to for multiple days, therefore missing my meds for multiple days at a time - I have never had this issue with Dr. Stegner. Appointments are scheduled with refill needs in mind, and my pharmacy is never “missing” my prescriptions from Dr. Stegner like they have from other doctors in the past)."
"Definitely recommend this place if you are on a lot of different medications and looking to taper down or if you have “incurable” depression. The TMS was life saving and really works. Your life will change after you do the treatment. Dr Stegner is very knowledgeable and personable. So far, she’s been the only doctor that has helped me achieve the mental health goals I’ve been aiming for. I’m now on 2 medications after previously being on 6."
"I have seen Dr. Stegner for awhile and just getting around for a review. She is the best psychiatrist i have been to. Very knowledgeable and kind. I have achieved so much with her guidance. I never thought that I would be at the place I am. I also took TMS treatment and would recommend. Serenity also gets 5 stars for all their kind, supportive staff."
"Both my wife and I recieve great care from here. Thanks too Dr. Stegner who cares and spends time helping and getting to know her patients."
"Saw dr Stegner in follow up. She’s very kind. Gives you good time. And gives honest opinion straight. Her assistant is also very sweet."
"This place Serenity mental health has been a true help to me from their awesome doctors to the back office staff who always make you feel welcome and cared about and Dr. Stagner has been a true godsend! I can’t recommend this place enough. Awesome doctors and awesome staff!"
"Seeking mental health counseling has always been a challenge for me but Dr. Stegner made taking that first step so easy. She was truly amazing and I felt so motivated after our session. Her insight was powerful and she paid very close attention to everything I had to say and gave me a different perspective on how to look at some of the issues I have been facing in my young adult life. Thank you so much Serenity. I’m looking forward to sessions in the future."
"I had a very helpful experience, moving forward with positive energy. Thank You Dr. Stegner and the friendly nurse."
"Beautiful office, amazingly friendly and professional staff. Highly recommend!!"
"Wow. My first appointment here was the best psychiatric appointment I have ever had. Dr. Stegner is amazing. She took the time to really listen to me, and gave me reassurance and empowering affirmations I needed to hear. The Patient Care Coordinators and Patient Care Managers are all super nice and helpful. Diane, the PCM, is super personable and helpful! She did an amazing job getting me scheduled for TMS and helping me handle my insurance. Everyone here is awesome, and I’m so glad I picked Serenity. I will be getting my TMS at the Chandler location soon!"
"Dr Stegner is the best psychiatrist I've ever been to. She is not a pill-pusher. She truly respects my desire to not be loaded up on med's, she's easy to talk to and she is very insightful. She is the ONLY psychiatrist I've EVER recommended!"
"Dr Stegner is the most caring and friendly provider I have seen. She goes above and beyond to help you and listen’s to you and works to find what works for you. I would highly recommend her to anyone looking for a mental health provider."
"Dr Stegner is awesome. She really listens to you and wants to help you. Love her."
"Everyone there is efficient and kind. Dr. Stegner is the best - she’s easy to talk to and is compassionate. I highly recommend both Serenity and Dr. Stegner."
"After a down hill relationship with my last psychiatrist, I took the leap and transfered over to Dr. Stegner. Right away I noticed she was more attentive and really listened to get the full picture as best she could when it came to my mind and difficulties. I feel confident in my treatment again and don't plan on taking the leap to a new doctor any time soon."
"From day one, the staff and Dr. Stegner have always made me feel comfortable, seen and well cared for. Everyone’s situation is unique and I feel like Dr. Stegner really took the time to get to know me and my concerns so that we could work together to help me feel more like myself. I would definitely recommend Serenity Mental Health Centers to anyone!"
"This wasn’t the right fit for my needs, BUT this place is great. The entire staff was very friendly and Dr. Stegner was truly fantastic and relatable. I would recommend this clinic."
"I had gone from doctor to doctor, with no success for over a decade. Now, I’m feeling SO much better! Dr Stegner is kind and knowledgeable, the appointment times are long enough that you can actually have a conversation with your provider about how you’re doing, there are varied treatments and assistance with behavior modification for betterment, and the whole staff is so pleasant and friendly! They all speak from experience and it feels like they genuinely care. Im not 100%, but I’m worlds away better than what I was at my first appointment."
"Y'all let me tell ya.. this great lady named Dr Deborah Stegner. Is truly heaven sent, the session that you will have with her, will feel like you have known her for ever, the way she see, and explain the issues that you may be having. Force's you to think and look with in yourself, and you'll be like oh I got this its not that bad. I'll be ok. Her smile ,voice ,personality will aligned with what you need in a psychiatrist. Her session helped me mentally and with my quality of ,for I couldn't see what I was actually doing wrong until it was explain in a different view, my mental health and quality of life has improved so much with her session.. thank you thank you ."
"I have been to upwards of 100 psychiatric doctors, hospitals, therapists and practices over 15 years and I can tell you unequivocally that Serenity Mental Health is unsurpassed in every way. Their treatment of depression is cutting edge with Ketamine Infusions and TMS. I see Dr. Stegner at the Desert Ridge location and find our sessions bring out the best in me every time. They prescribe medications but do not see it as the end-all-be all treatment for Mental Health, because mental health is not that simple. I have been working primarily with Emma as my TMS tech and talking to her each morning changed my life in the best possible way. She is kind, brilliant and compassionate – she challenged my ways of thinking and her energy lifted me up. Some days were hard and painful when my depression hit hard but I am so happy I stayed the course and kept showing up each morning. Today was my last session of 36 TMS appointments and reflecting back to 6-weeks ago, I have changed. I have hope and can create more distance between me and my thoughts and emotions, they no longer run me. I feel I have a chance to overcome this dis-ease which has weighed me down much of my life. I also realize this is not the end of my journey and through therapy, 12-step meetings, yoga, meditation, prayer, community and the help of the entire Serenity Team, recovery is possible. Overall, this place is so supportive and positive, they truly want to see people recover and discover mental wellness. I felt like a human being and not just another patient and I am so grateful for this business that is truly changing lives."
"First I truly want to shout out Ms. Chelsea Hoggan, she is a TMS technician and has not only employed the way that I view therapy. She has also impacted my life in the most positive manner. Secondly Ms. Jordyn Lavallee and Dr. Deborah Stegner have also made this experience with serenity that much better. I am so thankful and blessed to be a patient of such an incredible organization that has so many wonderful people working for them."
"I came to Serenity Mental Health feeling awful. After a few failed medical trials, I had legitimately given up on seeking help. Dr. Stegner recommended TMS treatment, and I'll admit I went in fully expecting it to fail. After my first week of TMS, I felt different. After two weeks, I felt happy. And each day after that, I was trying to convince my friends and family to give TMS a try. It really, really works. The staff is unbelievable. Chelsea from the Phoenix office was the most outstanding medical professional I've ever met. I learned so much from her throughout my treatment. From healthy eating, to exercising, to every day things that could help improve my life. She genuinely cares about her patients, and I don't think I would have had such an incredible experience without her. If I had a single complaint, it would be that obnoxious water fountain at reception. It's just so crazy loud. First few visits, my anxiety was through the roof just from how loud it was. You can barely hear the receptionist, and it makes it very difficult to feel comfortable. Please, just turn it off, yeah?"