Patient Reviews
Patient Reviews
We know that sometimes taking the first step is the hardest. Finding the right providers to entrust your mental health can be difficult. But we want you to know that at Serenity Mental Health Centers, you're more than just a patient, and you can trust we'll give you the attention, respect, and care you seek. Whether you're looking for help for yourself or a loved one, we encourage you to browse the reviews of our past and present patients to get to know our team and what we're about at Serenity.
"From the moment I made the phone call to schedule to the moment I walked out the door, every person from Shelby who scheduled me, May at check in, Nate, Dr. Yam, Kevin, and J’Adriana… I have never ever ever experienced this level of care and compassion from a mental health facility. And this was after just one visit. I understand everyone needs, preferences, experiences are different but from my own, this is the place I would want not only myself but my loved ones to be."
"Serenity Mental Health and the entire team turned my life around. I was at the lowest point I’d ever been in my life, in crisis for weeks, and now I can honestly say that I’m happy to be here. I enjoy my life again. Special thanks and shout out to: Dr. Yam, Jadriana, Victoria, Nate, Kevin and Casey. Not all of them have been my direct providers and yet every one of them have treated me with a level of care and kindness I’ve never experienced at a mental health practice. I couldn’t ask for a better team and office staff. I get excited to come in because the care is just that superb. Crystal helped me get a little better about my fear of needles because she is so gentle and skilled at what she does."
"I recently had the pleasure of meeting Dr Yam at the Nocatee Florida location. It was awesome that I actually experienced a very interactive and understanding provider that identified my issues quickly and helped me to move towards a treatment solution that has been long overdue. I would highly recommend Dr Yam and Serenity Mental Heath Center to anyone that needs to work towards a better and more permanent solution to life issues."
"I’ve been searching for someone to listen to me for awhile. I opted to go back to an old provider when the previous practice I went to closed. The old Dr never changed and only wanted to increase my clonazepam. In a panic the same day as my last appointment with the old psychiatrist. I searched and found Serenity. I was seen the same day and saw Dr. Yam. He listened to everything I said and made a different treatment plan for me. I’ve seen him twice now and he took his time again. No rushing you out the door. To top it off, the office staff are amazing. The young lady at the front desk and Nate are super friendly! I’m not sure about the other reviews but Dr. Yam is top notch."