Patient Reviews
Patient Reviews
We know that sometimes taking the first step is the hardest. Finding the right providers to entrust your mental health can be difficult. But we want you to know that at Serenity Mental Health Centers, you're more than just a patient, and you can trust we'll give you the attention, respect, and care you seek. Whether you're looking for help for yourself or a loved one, we encourage you to browse the reviews of our past and present patients to get to know our team and what we're about at Serenity.
"Serenity Mental Health has helped me greatly with the plethora of different modalities in treating my PTSD, OCD, depression , and anxiety. This is one stop that I am glad I made in my path to better mental health."
"Dr. Nyberg is the BEST psychiatrist I’ve worked with to date. If I could give him 6 stars, I would. I am astonished how well he understands one’s circumstances and needs. He has an abundance of compassion and empathy each time I meet with him. He ensures the patient is comfortable with every proposed treatment plan. He exhibits flexibility while discussing them with the patient and will adjust the plan as needed. He hits the nail on the head every time, in my experience working with him. I first started seeing Dr. Nyberg when my life took a 180 and I was desperate for help. He sugexpeditreatment to helbattle anxiety, depression, dissociation, and to cope with some of the major shifts taking place in my life. Not only did it help me with all of those issues, it curbed my nicotine addiction and medical cannabis dependence. Dr. Nyberg and his suggestion for Ketamine changed my life for the better. On top of the Ketamine therapy, he finally helped me find the right combination of medication I’ve been seeking for years. I completed TMS therapy resulting in me feeling lighter, carefree, optimistic, and filled with gratitude. Not only has Dr. Nyberg made an impact on me, his staff including Katie, Raquelle, Candace, and many others have too. I recommend Serenity to anybody who’s looking for a top notch care team!"
"After a serious incident I was able to be seen the same day I called. Pamela Ziel was kind, knowledgeable, and professional as I shared what I was going through. Follow up appointments were just the same and I continued to feel like my health and happiness was her number 1 concern. I eventually participated in the ketamine therapy offered and it has made a massive difference in managing my depression."
"Had my first appointment and I feel pretty confident in the staff's ability to treat my medication-resistant depression."
"Usually the doctors appointments I have for adhd/anxiety take about 5-10 minutes with the doctors just asking if I want time release or instant release, and then the appointment is over. On Monday August 15th I found out that the Dr. at my previous clinic had left, and I couldn’t get booked for 6 weeks, and I needed a refill for my medication that day. So in a panic mode I called all over the place and couldn’t get in anywhere. Eventually I found a 3rd party website that showed me serenity and I booked the appointment. Immediately afterwards I got a follow up call from serenity. The lady who called me said that the 3rd party doesn’t actually link up with their schedule and she wanted to get me in the official schedule. So she got all of my info over the phone and was able to get me a same day appointment with Stuart Porter, NP. Him and I talked about the issues I have with adhd and anxiety for about 40 minutes. He asked a bunch of questions, and gave me time to think about my answers. He was very caring, and curious. And most importantly I could tell that he really wanted to help me, which meant a lot to me. I’ll definitely be coming back to this place, for all of my mental health needs & concerns."
"Had my first appointment and I feel pretty confident in the staff's ability to treat my medication-resistant depression."
"My depression had gotten so bad before I found Dr. Nyberg at Serenity. I had literally just looked at a random list of names on my insurances web list of providers, and felt inspired to go to him. One of the best decisions I’ve ever made. Dr. Nyberg is so sharp in giving all the info you need, but also sincerely cares and tries to be reachable for his patients. He listens for your input in your care, and makes sure you’re on the same page. He also cares about your overall health, and not just your mental health, and has helped me take the steps I needed to take care of other aspects of my health as well as my own mental health. I cannot recommend him enough. He caught my hidden ADHD that I had no idea I had, and has since helped me manage my medication to where I actually have drive and energy back to function in the day to day and feel accomplished again. Thank you for helping me have a life worth living. As for Serenity as a whole, I love that they have more up to date treatments like TMS and Ketamine, and they are very awesome with letting you make payments without the pressure of late fees and such, and will try to work with you in having access to care. Those treatments were also game changers for me. Everyone has also been personable and friendly and approachable. I also have loved the help I’ve gotten from nurse Stephanie when Dr. N isn’t able to get back to me right away. She has been awesome at making sure things don’t slip through the cracks. She’s the bomb! My only issues with Serenity is that I’d love for them to play some sort of music/ambience in the waiting room. It makes me feel more anxious and like I’m in a psych ward/hospital to wait in the silence, especially when there are other patients waiting or talking down the hall as well. I don’t want to feel like I’m intruding on peoples conversations. That being said though, the rooms themselves seem sound proof. To be fair, I have asked about why they don’t have music, and was told that music could be triggering to some patients, so they are trying to be considerate, but I would argue that the majority of people visiting would appreciate at least some ambient music playing to calm nerves. I also think they really need to reconsider training TMS techs to tighten the helmet sooo tight. I’ve done TMS twice, and the first round, my tech was willing to work with me and let me tighten the helmet myself, and I know it still worked without being painfully tight, because I was still getting the twitches from it being in the right spots when the helmet would turn on. My second round though, the tech I had kept the helmet so painfully tight with all her strength and force, that I literally could feel bruising on my chin after sessions, and it also was exacerbating my TMJ pain from also having to try to talk through things with the helmet so tight. I had brought up multiple times that it was too tight, and she just told me that’s the way it’s supposed to be to make contact, and that’s how they train it to be done. I hated coming in for TMS my second round expecting to have pain and discomfort while talking about my trauma and depression, which was far different from my first round with a diff tech, when I actually looked forward to seeing my tech and discussing my issues with her, and felt like I was improving. PLEASE reconsider how you train techs to fit the helmets. It should not be painful. You shouldn’t be leaving with bruises and having TMJ issues."
"I have been on anti-depressants for 30 years and hit a plateau. I didn't know what to do and I wad suffering from debilitating anxiety and PTSD. When I found Serenity Mental Health Centers, Dr. Brian Nyberg specifically, I was given an option that changed my life, lifestyle and my outlook on my future. When I read that "money would never be an issue" or something along those lines, I was relieved because that was one main reason for my stress and anxiety. After completing the TMS treatments, and receiving ketamine therapy, I have been able to see things differently, more positively and act on those feelings. I've been seeing Dr. Nyberg for about 1 &1/2 years now, and hope to continue with the help he has provided me."
"Dr. Nyberg is the first doctor in 11 years who was able to find a better anxiety medication for me. I was trying so many different ones and I found one that worked for a while but it was hurting me more then helping me and so I went to see Dr.Nyberg and he found a medication for my anxiety to replace the bad medication I couldn’t handle anymore and not other doctor in 11 years found!! He also teaches how each medication affects my brain personal and all the side effects as well. He had pictures and researched info for anything and everything so I can FULLY understand it. I HIGHLY suggest Dr. Nyberg and his staff!! They are all absolutely AMAZING!!"
"This place is wonderful and has helped me tremendously with my back pain and anxiety I've suffered with most of my life. Dr. Nyberg is so great and actually tried different solutions to find something that had actually worked. My life is much better after my treatments."
"I was scared to make an appointment because of terrible experiences in the past…. So glad that I did though because everyone in this clinic has been awesome thus far. They are respectful, professional, and they believe what I said and worked to help me. I’m grateful to thee doctor I saw for listening and helping me to get on the correct medication/dose for ADHD. It’s been almost a week and it’s already been a game changer for me."
"DR Nyberg is a doctor who actually listens and has a variety of ways to help your needs he does wonders with vets who have ptsd, and people who have anxiety depression or other mental health issues. I recommend anyone who is looking for great mental health care to go to serenity mental health!!!"
"Stuart porter has been the most influential on my mental health after years and years of struggling. He took me from a constant high anxiety attack lasting weeks of me in and out of hospital and in one meeting the day after has been a complete turn around. I feel like I can live life again with no worry and more confidence. Would recommend to anyone. And the rest of his staff was amazing and made you comfortable. Very very grateful I came to this office. 🤙🏼"
"I just want to say thank you to the staff, especially Kami (I hope I spelled that right lol) and Dr. Nyberg. I’ve struggled with anxiety my entire life, and I’ve never looked for help due to the fear of opening up to people about my struggles, or the fear of countless prescriptions being jammed down my throat. For the past few years I’ve just tried to numb my feelings instead of getting down to the root cause. I went into my appointment not knowing what to expect, but I was open minded into finding a solution. From the moment I sat down with Kami, I knew I was in good hands. It was so easy for me to talk to them about what I’ve been feeling, and I genuinely felt how much they cared for me and my progress. They were extremely thorough, let me ask questions, and helped me set up a plan to tackle these issues. I left feeling so much better and this is just the beginning. Thank you Serenity."
"I've been working with Dr. Nyberg to treat ADHD and related anxiety. The staff and doctor have all been wonderful to work with! I felt the evaluation and testing were thorough, and the diagnosis well thought. I came ready with questions and notes, and we discussed symptoms related to my well-being, work and relationships. I feel like he really listened and the responses were thoughtful and well-informed. Follow-up visits have continued to address all the areas I was concerned about. Since then, Dr. Nyberg has been working with me collaboratively to treat my ADHD symptoms, as we've discussed both physical (medicine) and behavioral (therapy, coaching) treatment options. No specific treatment path feels pressured, but I feel earnest support, so I trust the recommendations. I highly recommend Serenity Mental health and Dr. Nyberg after my experience! Already, members of my family are planning to see them as well."
"Dr. Nyberg is absolutely incredible, he’s so intelligent and emotionally insightful, I’m not often impressed with psychiatrists but I am floored by his knowledge!! The ketamine sessions helped my depression so much, the staff is incredible!"