Patient Reviews
Patient Reviews
We know that sometimes taking the first step is the hardest. Finding the right providers to entrust your mental health can be difficult. But we want you to know that at Serenity Mental Health Centers, you're more than just a patient, and you can trust we'll give you the attention, respect, and care you seek. Whether you're looking for help for yourself or a loved one, we encourage you to browse the reviews of our past and present patients to get to know our team and what we're about at Serenity.
"Serenity Mental health centers is a five star experience. From the providers to the patient advocates to the front desk associates everyone is focused on providing the best experience and helping you get better. I was nervous and apprehensive for my first appointment. The center did an excellent job of text reminders and phone calls. They were very accommodating to my meet over the phone I never felt rushed And none of our interactions felt transactional. I arrived at a beautiful building, meticulously decorated, and very welcoming. Dr. Brooks was the best provider I have had the pleasure of being in the care of. He listen to me, he challenged some of my thought processes, and ultimately he came up with an individualized plan for my care. I truly wish everyone could experience this level of care and satisfaction. If you have the opportunity, please give Serenity Mental Health Centers a chance to provide you with the care you’ve been looking for."
"I’ve spent most of my life suffering with mental illness and grew up in a house hold that didn’t support medications or even talk about mental health. I finally got to a point where I just over all wanted a better quality of life. Finding this facility, and having Dr. Nathaniel Brooks as my my doctor has changed my life so much, and I am extremely thankful for him. I have a very difficult time being vulnerable, and opening up, and I was immediately comfortable, and immediately knew I was in the best hands. The staff is always so friendly and kind. This place is the real deal, and each person just truly cares and wants to help. So thankful for them all."
"Dr. Brooks is a gem. I would highly recommend his care to anyone pursuing comprehensive mental health wellness."
"I really enjoyed my first visit! Everyone was eager to help and be nice and showed me around! My first visit I felt very welcome and I'm hoping that I can get the help that I need! When I first got to Phoenix, It was hard finding a psychiatrist and therapist! I went to one doctor and she took me off of my anxiety and insomnia medicine and I had to go cold turkey and I don't want anyone to go thru what I went through! So when I went to Serenity , That was the first thing I told Dr. Brooks, I don't want to have to go back on those anxiety and insomnia medicine! I explained what had happened and he understood and he seems eager to help me and I felt very comfortable with telling him everything that I have been thru and still going through! I'm looking forward to seeing Dr. Brooks and his team of nurses and employees to be there for me in my time of need! Thank you so much for making me feel welcomed and I'm looking forward to getting back on track ! By the way, before my first visit, I gave up with going to see psychiatrist and therapist! But I gave it one more try and I'm happy that I did!"
"I love this practice. I came to this practice in a very dark place after years of stubborn depression. Dr Brooks helped me work through different treatment options to find the best one for me. He listened to everything I was experiencing and was compassionate. The whole rest of the team is amazing. When my insurance was stubborn, they went to bat for me and fought to make sure i got the effective treatment I needed. I'm finally on a positive track and feel so much better. Office staff is friendly and warm."