Patient Reviews
Patient Reviews
We know that sometimes taking the first step is the hardest. Finding the right providers to entrust your mental health can be difficult. But we want you to know that at Serenity Mental Health Centers, you're more than just a patient, and you can trust we'll give you the attention, respect, and care you seek. Whether you're looking for help for yourself or a loved one, we encourage you to browse the reviews of our past and present patients to get to know our team and what we're about at Serenity.
"My TMS tech Sarah was amazing. She was kind, really cared about me getting well, and was very down to earth and attentive. She treated me like a person not a patient. I will miss her now that I'm done with treatments."
"The staff here is incredible. the treatment is different from anything I’ve ever experienced. The results take some time. But if you stick with it, you will see results. My life has been completely transformed for the better. I’ve been in therapy for years and prescribed almost every depression/anxiety medication available. Nothing worked. Ketamine & TMS was literally my last resort. Now I feel better. My thoughts are better. My outlook is positive. I have more energy, losing weight. Sleeping better. My ability to manage stress and emotions is finally something I can handle. If you’re suffering with depression and anxiety I highly recommend this treatment. It is a large commitment, but remember, you are worth it! My tech, Ceirra. Saved my life. Thank you Sarah. And all of you at serenity!"
"Serenity in Layton has an incredible team! Whether it's Sarah, the TMS team, the nurses, or the front desk! They sincerely care about you and they have a great sense of humor!! Give them a shot if you want a life changing experience!!"
"I had an amazing experience at serenity, this was my first time going to find options for my anxiety, and NP Sanchez made me feel welcomed, heard, and validated. She presented me with options and we ended up finding one I was comfortable with. Going to get help isn’t easy but the employees at serenity helped put me at ease. I am very grateful to NP Sanchez for all of her help!"
"I am so fortunate to have found James O’Hara NP at Serenity and I must say that my experience has been just amazing. James understands the complexities that are involved in helping to provide optimal mental health, such an important skill! The recommendations have been well thought out, evidence-based and fully tailored to my individual needs, that last one is the hard part I believe. James genuinely cares about my well-being and is committed to helping me improve my quality of life and that’s exactly what the result has been! Thank you so much for this!"
"I went to Serenity Mental Health Center in Lakewood last week unsure of what to expect. Some of the Google reviews gave me cause for concern, while others shared experiences of much needed relief provided by the staff here. I was hesitant but willing to give Serenity Mental Health a chance and I am thankful I did. Everything from my first phone call to the completion of my visit went smoothly. I was impressed not only by the level of care but compassion demonstrated by the entire staff. Working with Daniel Plastino, NP was better than I could have expected or hoped. Daniel is kind, empathetic, and knowledgable. I felt heard throughout the entire process and appreciated that he listened to my concerns while carefully evaluating my health and best approach for treatment. Nothing was pushed on me and I felt that it was a collaborative process; which is rare in healthcare these days. I left feeling confident in my care plan and Daniel's ability to help me reach my goals. I highly recommend Daniel Plastino, NP and Serenity Mental Health Center to anyone looking for support in their mental health journey. If you are on the fence like I was, give them a try and let them earn your trust. The peace of mind and level of care you can walk away with is invaluable."
"I had my first appointment with Sarah Samsky and she made me feel incredibly comfortable, safe, and validated the feelings I was having that also prevented me from seeking help sooner. She made me feel less insecure and made me relieved that I finally reached out for some help with my mental health. I have a complex medical history and she was incredibly thorough and asked to have some time to figure out the best course of action so she can treat me in the best way possible without having interactions with other medications/flare ups of diseases. Not a lot of providers take the time to get to know their patients/histories and it has caused issues for me in the past with providers not listening/understanding what all is happening with my health. It’s been a breathe of fresh air to feel heard and have someone on my team rooting for me to get better as a whole - not just treating my symptoms. I’m so glad I reached out and that she was so welcoming!"
"Nicole dressler is a fantastic Np. Highly recommend her for mental health services"
"I’ve seen more MH care providers over the last couple of decades then I’d like to confess, however, it gives me perspective that compels me to shout out sincere, heartfelt, gratitude, to James O’Hara, NP, and Serenity Mental Health. They are world-class, top shelf, first rate, A++, super-great folks, who really know their stuff and provide care, like nobody’s business. Really care."
"My NP is a genuine and very empathetic clinician. She is very detail oriented and creates a safe space for her clients. Happy to have found her and focus on my mental health journey together!"
"My provider and team are amazing! I started with Sarah a few months ago and my mental health is better than it’s been in yrs. She’s attentive and compassionate. She’s the first psychiatrist who’s ever genuinely cared about my progress and has so many helpful suggestions. TMS is a game changer! Great staff, easy to make appointments, and the team knows and supports each individual. I have nothing but great things to say about Serenity"
"Usually the doctors appointments I have for adhd/anxiety take about 5-10 minutes with the doctors just asking if I want time release or instant release, and then the appointment is over. On Monday August 15th I found out that the Dr. at my previous clinic had left, and I couldn’t get booked for 6 weeks, and I needed a refill for my medication that day. So in a panic mode I called all over the place and couldn’t get in anywhere. Eventually I found a 3rd party website that showed me serenity and I booked the appointment. Immediately afterwards I got a follow up call from serenity. The lady who called me said that the 3rd party doesn’t actually link up with their schedule and she wanted to get me in the official schedule. So she got all of my info over the phone and was able to get me a same day appointment with Stuart Porter, NP. Him and I talked about the issues I have with adhd and anxiety for about 40 minutes. He asked a bunch of questions, and gave me time to think about my answers. He was very caring, and curious. And most importantly I could tell that he really wanted to help me, which meant a lot to me. I’ll definitely be coming back to this place, for all of my mental health needs & concerns."
"After less than awesome experience with another healthcare provider, I was referred over to Serenity by my girlfriend. From the moment I walked in I was treated with the care and respect that I was looking for. Everyone that I interacted with had the most amazing attitude from start to finish. When I was able to speak with my provider Bree, I so happy to be given the kind of treatment that I had been looking for. I’m so glad that I found Serenity and would recommend them to anyone concerned about their mental health. Thank you to the staff and especially to NP Bree for giving me the care that I needed. I’m looking forward to starting my mental health journey with such a committed and caring partner like Serenity!"
"I’ve only been here once so far, but I was extremely impressed. The office is beautiful and the front desk staff are great. I’ve never been to a mental health facility where I felt so valued and seen. My first visit with the psychiatric NP was scheduled for an entire hour! Mah was so great. She listened, validated my feelings and experiences, and even gave me a mini therapy session (which is extremely rare for psychiatrists). I feel very confident that the team at Serenity will take good care of me in the future."