Patient Reviews

Patient Reviews

We know that sometimes taking the first step is the hardest. Finding the right providers to entrust your mental health can be difficult. But we want you to know that at Serenity Mental Health Centers, you're more than just a patient, and you can trust we'll give you the attention, respect, and care you seek. Whether you're looking for help for yourself or a loved one, we encourage you to browse the reviews of our past and present patients to get to know our team and what we're about at Serenity.

5.0 Review from J.S. Source: Google May 13 2023

"I’ve had nothing but the best experiences at this location! All of the staff are super kind and welcoming. I’m always called back within 10 minutes of my arrival, so it makes it very easy to expect the total duration the appointment takes. I’ve been seeing Paulene for about 9 months, and she has done a phenomenal job of making me feel heard about my issues or concerns. It’s comforting to know that medication management is one of her top priorities when meeting with patients."

5.0 Review from L.M. Source: Google Mar 13 2023

"The office is clean and so welcoming. The staff are always so respectful and professional. The wait time on the phone could be long but they have the option to get a call back so it isn't so bad. I want to give a shout out to Dr. Paulene Jean-Baptiste, she listens and she care. I was just another insurance claim payment for my last psychiatrist. It is such an amazing relief to find someone that cares for my mental health and put forth a plan of care for me. I am grateful for the care of Dr Paulene Jean-Baptiste and Serenity Mental Health. I highly recommend this place to anyone."

5.0 Review from B.H. Source: Google Nov 13 2022

"After less than awesome experience with another healthcare provider, I was referred over to Serenity by my girlfriend. From the moment I walked in I was treated with the care and respect that I was looking for. Everyone that I interacted with had the most amazing attitude from start to finish. When I was able to speak with my provider Bree, I so happy to be given the kind of treatment that I had been looking for. I’m so glad that I found Serenity and would recommend them to anyone concerned about their mental health. Thank you to the staff and especially to NP Bree for giving me the care that I needed. I’m looking forward to starting my mental health journey with such a committed and caring partner like Serenity!"

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