Patient Reviews
Patient Reviews
We know that sometimes taking the first step is the hardest. Finding the right providers to entrust your mental health can be difficult. But we want you to know that at Serenity Mental Health Centers, you're more than just a patient, and you can trust we'll give you the attention, respect, and care you seek. Whether you're looking for help for yourself or a loved one, we encourage you to browse the reviews of our past and present patients to get to know our team and what we're about at Serenity.
"I had an amazing experience at serenity, this was my first time going to find options for my anxiety, and NP Sanchez made me feel welcomed, heard, and validated. She presented me with options and we ended up finding one I was comfortable with. Going to get help isn’t easy but the employees at serenity helped put me at ease. I am very grateful to NP Sanchez for all of her help!"
"I just completed a round of TMS with Serenity and had a wonderful experience! Mah Mekolle was great, I was lost and late my first appointment and feeling distraught, she very skillfully talked me off the anxiety ledge. Lance was great at getting my appointments set up and helping me get insurance approval. Katie, my TMS Tech was fantastic. She was positive, cheerful, outgoing, and she met me with a big smile everyday. She made the whole TMS process very comfortable and was sensitive to any particular needs I had that day. I very much enjoyed the relationship we built throughout the TMS process and I learned so much from her in the short time we were together. I especially loved her little surprise she put together for me on my birthday!!! Dr. Shapiro and the rest of the staff was also very personable and knowledgeable. The best part is the end results, I am completely off my antidepressant medication and still feeling good. I was very pleased with the experience overall and would highly recommend Serenity Health."
"Usually the doctors appointments I have for adhd/anxiety take about 5-10 minutes with the doctors just asking if I want time release or instant release, and then the appointment is over. On Monday August 15th I found out that the Dr. at my previous clinic had left, and I couldn’t get booked for 6 weeks, and I needed a refill for my medication that day. So in a panic mode I called all over the place and couldn’t get in anywhere. Eventually I found a 3rd party website that showed me serenity and I booked the appointment. Immediately afterwards I got a follow up call from serenity. The lady who called me said that the 3rd party doesn’t actually link up with their schedule and she wanted to get me in the official schedule. So she got all of my info over the phone and was able to get me a same day appointment with Stuart Porter, NP. Him and I talked about the issues I have with adhd and anxiety for about 40 minutes. He asked a bunch of questions, and gave me time to think about my answers. He was very caring, and curious. And most importantly I could tell that he really wanted to help me, which meant a lot to me. I’ll definitely be coming back to this place, for all of my mental health needs & concerns."