Pamela Ziel, DNP

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Address

3300 North Triumph Boulevard Suite 500 Lehi, UT 84043

Phone

801-697-2740

Hours

• Monday: Closed
• Tuesday: Closed
• Wednesday: 6:00 AM – 6:00 PM
• Thursday: 6:00 AM – 6:00 PM
• Friday: 6:00 AM – 6:00 PM
• Saturday: 6:00 AM – 6:00 PM

Insurances Accepted

Aetna
AHCCCS
AmeriBen
Champ VA
Carelon
Cigna
ComPsych
Contigo Health
DMBA
Devoted Health
EMI Health
The Holman Group
Humana
Magellan Health
Medicare
Meritain Health
Optum
Tricare
TriWest CCN
United Healthcare
University Health Plans
Uprise Health

Pamela Ziel, DNP

psychiatric nurse practitioner

About Andrew Nichols, NP

Andrew Nichols, NP has over 10 years of healthcare experience spanning both military and civilian nursing. Born and raised in Houston, Texas, Andrew brings a sense of community to everything he does, and that same grounded, personal care carries into every patient interaction at Serenity.

Education and Background

Andrew earned his advanced practice degree from Texas State University and pursued specialized training in psychiatric mental health care. He served as a Lieutenant in the U.S. Navy, working as a Critical Care and En Route Care Nurse at Naval Hospital Okinawa and with the 3d Medical Battalion.
He joined Serenity drawn by the practice’s commitment to interventional treatments, including TMS and ketamine therapy, that go beyond conventional options to offer patients real, evidence-based paths forward.

Care Philosophy

Andrew approaches each session by staying present and grounded during even the most difficult moments. He meets every patient with understanding rather than judgment, and with care that is guided by clarity, honesty, and a genuine belief that treatment works best as a collaborative process.

What to Expect

In your first visit, Andrew will take time to understand what has been going on and what matters most to you before anything else. From there, you will build a plan together, one that feels manageable and effective. He listens closely and makes sure nothing important gets missed.

Personal Interests

When Andrew is not with patients, you will likely find him at the gym, reading a book, or practicing mindfulness. His greatest joy, though, is time with his kids, including volunteering at their school where he leads science experiments and happily takes on lunchtime duty.

About Pamela Ziel, DNP

Pamela Ziel is a licensed, board-certified psychiatric nurse practitioner at Serenity Mental Health Centers. Pamela joined Serenity in September of 2022. She offers all her patients a cooperative and compassionate care approach.

After earning her PMHNP degree at Florida International University she continued at the university to complete her Doctor of Nursing Practice in April 2020. Previously, Pamela gained valuable clinical experience practicing psychiatry at the award-winning Broward Healthcare System in Ft. Lauderdale, FL from 2018 to 2020.

Pamela’s patient care philosophy involves creating an atmosphere that supports strong provider and patient relationships based on mutual respect and the desire to help improve one’s overall well-being.

In her free time, Pamela enjoys camping, hiking, snowboarding, and mountain biking with her husband. Having spent most of her life at sea level, she is excited to be in Utah with all the outdoor recreation the state has to offer.

Pamela’s passion for mental health started when she became a behavioral health technician at a psychiatric hospital 15 years ago. She had the opportunity to work with clients of all ages, from children to geriatrics. The experience opened her eyes to the impact poor mental health can have on an individual and their family. She also realized that no one is immune to mental health problems, and she is a firm believer that everyone should have access to safe support and empathetic care.

Pamela looks forward to providing her patients with innovative patient care and the latest evidence-based treatments for mental health services. At Serenity, she offers treatment through ketamine therapy, TMS (Transcranial Magnetic Stimulation), and medication management. She hopes to help every patient she meets with to achieve long-term relief from mental illness.