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Address

9102 Southpark Center Loop Suite 120 Orlando, FL 32819

Phone

407-495-1733

Hours

• Monday: Closed
• Tuesday: 7:00 AM – 7:00 PM
• Wednesday: 7:00 AM – 7:00 PM
• Thursday: Closed
• Friday: Closed
• Saturday: Closed
• Sunday: Closed

Insurances Accepted

  • Aetna
  • AHCCCS
  • AmeriBen
  • Champ VA
  • Carelon
  • Cigna
  • ComPsych
  • Contigo Health
  • DMBA
  • Devoted Health
  • EMI Health
  • The Holman Group
  • Humana
  • Magellan Health
  • Medicare
  • Meritain Health
  • Optum
  • Tricare
  • TriWest CCN
  • United Healthcare
  • University Health Plans
  • Uprise Health

Dr. Joshua Lotfallah, MD

Psychiatrist

97

About Andrew Nichols, NP

Andrew Nichols, NP has over 10 years of healthcare experience spanning both military and civilian nursing. Born and raised in Houston, Texas, Andrew brings a sense of community to everything he does, and that same grounded, personal care carries into every patient interaction at Serenity.

Education and Background

Andrew earned his advanced practice degree from Texas State University and pursued specialized training in psychiatric mental health care. He served as a Lieutenant in the U.S. Navy, working as a Critical Care and En Route Care Nurse at Naval Hospital Okinawa and with the 3d Medical Battalion.
He joined Serenity drawn by the practice’s commitment to interventional treatments, including TMS and ketamine therapy, that go beyond conventional options to offer patients real, evidence-based paths forward.

Care Philosophy

Andrew approaches each session by staying present and grounded during even the most difficult moments. He meets every patient with understanding rather than judgment, and with care that is guided by clarity, honesty, and a genuine belief that treatment works best as a collaborative process.

What to Expect

In your first visit, Andrew will take time to understand what has been going on and what matters most to you before anything else. From there, you will build a plan together, one that feels manageable and effective. He listens closely and makes sure nothing important gets missed.

Personal Interests

When Andrew is not with patients, you will likely find him at the gym, reading a book, or practicing mindfulness. His greatest joy, though, is time with his kids, including volunteering at their school where he leads science experiments and happily takes on lunchtime duty.

About Dr. Joshua Lotfallah, MD

Dr. Joshua Lotfallah brings a warm, easy-going approach to psychiatry that puts patients at ease from the very first visit. Patients often describe him as approachable, always smiling, and genuinely easy to talk to. He prefers a first-name basis and believes that feeling comfortable with your provider is the foundation of great care.

Education and Background

Dr. Lotfallah earned his biochemistry degree at Queen’s University in Canada before completing medical school at St. George’s University. He then completed his psychiatry residency through the joint University of Nebraska–Creighton University program in Omaha, followed by a geriatric psychiatry fellowship at the University of Florida, a distinction that allows him to offer specialized care for older adults. It was during a psychiatry rotation at Kings County Hospital in Brooklyn that he first discovered his passion for mental health.

Before moving to Orlando and joining Serenity, Dr. Lotfallah built a well-rounded clinical foundation in South Bend, Indiana, where he spent four years working across inpatient, outpatient, and consultation settings.

Care Philosophy

Dr. Lotfallah is guided by the principle of doing what’s right for each patient, with transparency, respect, and patient well-being at the center of every decision. He makes it a point to check in multiple times during each session, asking if there’s anything else on your mind, any questions you haven’t had a chance to voice, or anything you see differently. Patient perspective matters, and he wants to make sure nothing gets missed.

Personal Interests

When he’s not caring for patients, you can find Dr. Lotfallah enjoying everything the Orlando area has to offer. He and his family are regulars at Disney and Universal and enjoy golfing across Florida’s many courses. He tries to make it to the beach as often as he can; Cocoa Beach is his go-to for a quick trip to the coast, but Siesta Key holds the top spot as his all-time favorite.

What to Expect

In your first session, Dr. Lotfallah takes the time to learn about the whole person, your relationships, family life, work, and any previous experiences with therapy or medication. He carefully screens for a range of conditions to make sure the diagnosis is as accurate as possible. From there, he walks you through every option available, whether that’s medication, TMS, ketamine, or other approaches, explaining side effects, timelines, and what to realistically expect. The goal is for you to leave feeling informed, empowered, and confident in the plan you’ve built together.

Locations

Orlando, FL

Austin, TX Mental Health Clinic

9400 Southpark Center Loop Suite 450 Orlando, FL 32819
Open Mon- Sat 7 AM – 7 PM
Sunday: Closed

Reviews

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