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Address

1860 North 95th Lane Suite 300 Phoenix, AZ 85037

Phone

480-956-5690

Hours

• Monday: Closed
• Tuesday: Closed
• Wednesday: 7:00 AM – 7:00 PM
• Thursday: 7:00 AM – 7:00 PM
• Friday: 7:00 AM – 7:00 PM
• Saturday: 7:00 AM – 7:00 PM
• Sunday: Closed

Insurances Accepted

  • Aetna
  • AHCCCS
  • AmeriBen
  • Champ VA
  • Carelon
  • Cigna
  • ComPsych
  • Contigo Health
  • DMBA
  • Devoted Health
  • EMI Health
  • The Holman Group
  • Humana
  • Magellan Health
  • Medicare
  • Meritain Health
  • Optum
  • Tricare
  • TriWest CCN
  • United Healthcare
  • University Health Plans
  • Uprise Health

Antoinette Flores, NP

Nurse Practitioner

(Reviews Coming Soon)

About Andrew Nichols, NP

Andrew Nichols, NP has over 10 years of healthcare experience spanning both military and civilian nursing. Born and raised in Houston, Texas, Andrew brings a sense of community to everything he does, and that same grounded, personal care carries into every patient interaction at Serenity.

Education and Background

Andrew earned his advanced practice degree from Texas State University and pursued specialized training in psychiatric mental health care. He served as a Lieutenant in the U.S. Navy, working as a Critical Care and En Route Care Nurse at Naval Hospital Okinawa and with the 3d Medical Battalion.
He joined Serenity drawn by the practice’s commitment to interventional treatments, including TMS and ketamine therapy, that go beyond conventional options to offer patients real, evidence-based paths forward.

Care Philosophy

Andrew approaches each session by staying present and grounded during even the most difficult moments. He meets every patient with understanding rather than judgment, and with care that is guided by clarity, honesty, and a genuine belief that treatment works best as a collaborative process.

What to Expect

In your first visit, Andrew will take time to understand what has been going on and what matters most to you before anything else. From there, you will build a plan together, one that feels manageable and effective. He listens closely and makes sure nothing important gets missed.

Personal Interests

When Andrew is not with patients, you will likely find him at the gym, reading a book, or practicing mindfulness. His greatest joy, though, is time with his kids, including volunteering at their school where he leads science experiments and happily takes on lunchtime duty.

About Antoinette Flores, NP

Antoinette is an Arizona native, born and raised in Phoenix. She has spent her entire life in the Valley and takes pride in being part of the community she now serves. She appreciates the year round sunshine and the active outdoor lifestyle the area offers, often taking advantage of the beautiful desert scenery and local events. Her deep roots in the region give her a strong sense of connection to her patients and the families who call the Valley home.

Education and Background

Antoinette’s educational journey reflects her lifelong commitment to learning and helping others. She earned an Associate’s degree in Biology from Estrella Mountain Community College, a Bachelor of Science in Psychology from Arizona State University, an Associate’s degree in Nursing, a Master of Science in Nursing from Walden University, and a Post-Master’s Certificate in Psychiatric Mental Health from Wilkes University in Pennsylvania. With five degrees total, Antoinette is dually certified as both a Family Nurse Practitioner and a Psychiatric Mental Health Nurse Practitioner, giving her a uniquely comprehensive perspective on patient care.

Her healthcare career spans more than two decades. Antoinette has dedicated herself to mental health, though her broader healthcare experience, which began in 2003, also includes psychiatric nursing, telemetry, urgent care, and leadership roles. Much of her background has been working with children, an experience that shaped her warm, personable approach to care.

Care Philosophy

Antoinette is deeply committed to listening and caring. She knows that patients understand themselves better than anyone else, and she takes everything they share to heart. Building trust is at the core of her practice, and she understands what a privilege that trust represents. Her goal is to make sure every patient feels heard, supported, and empowered on their journey to better mental health.

Personal Interests

When Antoinette has free time, she loves to get away and travel. As a mom to a teenage competitive dancer, much of her time is spent supporting her daughter’s passion. To stay fit and maintain her own mental health, Antoinette is an aerial fitness instructor and practices aerial dance in her free time. She also enjoys hiking and exploring Arizona’s beautiful outdoor spaces. At home, she shares her life with two dogs and has a deep love for animals. She stays involved in her daughter’s school community through the parent booster club and volunteers her time with activities like food pantry drives, bake sales, and other events.

What to Expect

In sessions with Antoinette, patients can expect a thorough, detailed, and highly educational first visit that often lasts over an hour. She takes the time to ensure patients fully understand their treatment options. Her approach is built on clear communication from the start. She sets expectations, outlines a comprehensive treatment plan, and creates a roadmap for future visits, so patients always know what to expect.

Locations

Estrella

Estrella

Austin, TX Mental Health Clinic

1860 North 95th Lane Suite 300 Phoenix, AZ 85037
Open Mon- Fri 6 AM – 8 PM
Saturday 7 AM – 7 PM
Sunday: Closed

Reviews

*Individual results are not guaranteed and may vary from person to person. Images may contain models.