Im writing this review mostly in regards to TMS tech, Chloe. She is a superstar. I did 36 TMS sessions and seeing her was my absolute favorite part of the entire experience. She is so kind and warm and I’ve never felt more comfortable expressing my feelings to anyone else outside of my husband. Seeing her on a daily basis helped me build my confidence as a patient and as a person. She encouraged me in my goals, validated my concerns and feelings, and just offered an understanding ear when I needed it. I truly believe that Chloe is 90% of my mental health recovery and the rest may be due to the tms and medication. A true angel on earth. If you are considering doing TMS here, I would highly suggest requesting her personally. The serenity office itself is not amazing. It’s hard to get a hold of anyone on the phone, sometimes I’m on hold for over 45 minutes to get to a representative and they’re only that, a representative. There’s no direct phone line for your specific office. There was also a change in many personnel during my time here, which isn’t great for mentally unstable folks. I did like dr. Andrew, but she left. Dr. Cragg has been able to help me with my current situation and I am forever thankful. But truly, Chloe single-handedly makes Serenity a 5 star establishment. The world is a much better place because Chloe exists and cares about what she does. There are not enough words to truly express the depth of my gratitude.

M.M. Google

Dr. Andrew and her staff truly care about their patients. They go above and beyond to ensure patient satisfaction. I am proud to call Dr. Andrew my doctor!

M.S. Google

Mental health is never a fun subject to have to come to terms with or understand but with Serenity, Victoria my TMS tech and Dr. Norman I have come to know that life is better when we allow ourselves to heal, and use the resources available to get help. This year I reached my lowest low but with the support of serenity and my TMS treatments with Victoria, I was able to learn healthy coping mechanisms, grounding techniques, how to be nicer to myself and helped every day tasks not feel so heavy. I cannot begin to express the gratitude, appreciation and admiration I have for Victoria and how she pours her heart into everyone she encounters, I truly believe the companionship she offered brought me back everyday, we laughed, cried, complained and reflected on my life a lot together. Even while Victoria was on a much deserved vacation Ash was an absolute ray of sunshine to encounter. I never doubted I was in good hands at Serenity, everyone is so personable, helpful and caring for their patients wellbeing. I do and will continue to recommend Serenity, TMS, Dr. Norman and Victoria to anyone I know who could benefit from their services.

J.M. Google

It’s excellent service and nice people and very kind too, the front desk employee and the psychiatrist Dr Norman. Thank you

T.A. Google

No long wait time. Appointment times are pretty spot on. Staff extremely helpful and friendly. Andrew Norman DO turned a simple visit into a life where the possibilities seem endless. Never felt better and looking forward to brighter days!

B.K. Google